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Aviation Service Agent

2 months ago

Des Moines, Iowa, United States Signature Flight Support Corporation Full time
Job Description

Signature Flight Support Corporation is seeking a highly motivated and detail-oriented Aviation Service Agent to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the safe and efficient handling of aircraft.

Key Responsibilities:
  • Customer Service: Provide professional and friendly service to customers, responding to their needs and resolving any issues in a timely and efficient manner.
  • Aircraft Handling: Safely and efficiently handle aircraft, including fueling, de-icing, and other ground support services.
  • Ground Support Equipment Operation: Operate and maintain ground support equipment, such as fuel trucks and de-icing units.
  • Teamwork: Collaborate with other team members to ensure seamless operations and provide excellent customer service.
  • Safety and Security: Maintain a safe and secure work environment, adhering to all company policies and procedures.
Requirements:
  • Education: High school diploma or equivalent required.
  • Age: Must be at least 18 years old.
  • Driver's License: Valid state driver's license required.
  • Background Check: Must pass a background check and obtain an airport security badge.
  • Training: Must successfully complete Signature Flight Support Corporation's training program.
Preferred Qualifications:
  • Experience: 3-6 months of experience in aviation, customer service, or a related field.
  • Language Skills: Excellent verbal and written communication skills in English.
  • Physical Abilities: Ability to stand for long periods, lift heavy objects, and work in a fast-paced environment.
Benefits:
  • Medical, Dental, and Vision Insurance: Comprehensive health insurance package.
  • 401(k) Plan: Employer-matched retirement savings plan.
  • Paid Time Off: Generous paid vacation and sick leave policy.
  • Tuition Reimbursement: Assistance with education expenses.
  • Employee Assistance Program: Confidential counseling and support services.