Team Support Specialist

2 weeks ago


Springfield, Illinois, United States Russell Cellular, Inc. Full time

Why Russell Cellular

At Russell Cellular, we offer a comprehensive benefits package that includes health, dental, vision, and life insurance, as well as paid sick days and company holidays. We also offer an employer-matched 401K plan, which is a great way to save for your future. Our company has been recognized as one of the fastest-growing private companies in America for 9 consecutive years and has been inducted into the Inc. Hall of Fame in 2018. We also offer employee assistance programs, flexible scheduling, and community involvement opportunities.

We Want You to be a Solution Center Expert

We're looking for someone who is passionate about delivering exceptional customer service and support. As a Solution Center Expert, you will be responsible for delivering outstanding employee support to over 650 retail locations. You will need to have strong problem-solving and organizational skills, as well as excellent communication and interpersonal skills. You will also need to be able to work independently and multitask, and have a positive attitude and pleasant demeanor.

What You Will Do in Your Role:

  • Deliver outstanding employee support to over 650 retail locations
  • Develop and maintain a strong knowledge of company products and services
  • Provide excellent customer service and support
  • Work independently and multitask
  • Meet daily and monthly performance goals

Requirements:

  • High School diploma or equivalent required
  • Strong problem-solving and organizational skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and multitask
  • Positive attitude and pleasant demeanor

What We Offer:

  • 40-hour work week guaranteed
  • Flexible scheduling
  • Community involvement opportunities
  • Same-day pay options
  • Amazing company culture

Equal Opportunity Employer Statement:

Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.


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