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Revenue Cycle Manager
2 months ago
The Billing Manager at Baker McKenzie will be responsible for overseeing all billing operations, collaborating with quote-to-cash leaders to ensure that service standards are upheld, and nurturing positive relationships with stakeholders. Key responsibilities include:
- Overseeing daily invoicing processes to ensure timely production and distribution
- Leading billing teams that support both in-market personnel and client-facing teams
- Monitoring performance metrics and working with leadership to achieve service targets
- Improving processes and fostering relationships with other business service leaders
- Ensuring adherence to established processes and addressing any deviations
- Resolving issues with stakeholders and clients while implementing new standards
- Identifying opportunities for process enhancement in collaboration with quote-to-cash leadership
- Managing recruitment, onboarding, and training for team members
- Acting as a role model to support employee development and drive team objectives
- Promoting excellence through effective communication, performance management, and recognition
