Personal Injury Paralegal Specialist
3 weeks ago
Lovely Law Firm Inc. is seeking a skilled Personal Injury Paralegal Specialist to join our team.
Job Summary:
The Personal Injury Paralegal Specialist will be responsible for working on a dynamic caseload of pre-litigation personal injury cases, investigating facts, and preparing documents to assist attorneys in performing various support and administrative duties.
Responsibilities:
- Client Service & Communication:
- Conduct client interviews and insurance inquiries under attorney supervision.
- Regularly update clients on case progress, ensuring they understand and approve all actions taken on their behalf.
- Maintain consistent communication with clients, contacting them at least every 30 days to provide updates, monitor medical treatment, and address property damage, meeting a 90% client contact KPI.
- Initiate introductory phone calls within 24 hours of case assignment to establish timely communication.
- Coordinate and schedule attorney phone calls with relevant case parties to ensure smooth case management.
- Promptly request and track necessary medical records and bills to ensure timely case progression.
- Maintain and organize case documents in a well-structured filing system.
- Accurately document all case activity in a software-based case management system for easy reference and updates.
- Perform various administrative and support tasks to assist in the smooth operation of the case.
- Prepare case files for the demand department, consistently meeting monthly demand targets.
- Assist in seeking liens and negotiating lien reductions under attorney guidance.
- Draft Disbursement Statements as directed by the attorney, ensuring accuracy in final settlements.
- Collaborate with the Marketing department, providing client feedback related to marketing efforts, including TV, social media, and other campaigns.
- Review medical bills and records to ensure completeness and accuracy.
- Gather key information during the 30-day client contact, including treatment status, property damage status, lost wage status, and injury photos.
- Identify appropriate healthcare providers and schedule timely medical appointments for injury treatment.
- Review, analyze, and interpret medical records and billing to ensure accuracy and relevance to the case.
- Draft petitions and prepare initial discovery documents for attorney review and subsequent filing.
- Generate pleadings at the attorney's request to advance the case towards trial.
- Assist in drafting discovery responses with input from clients to ensure thoroughness and accuracy.
- Coordinate and schedule doctor conferences, depositions, mediations, and other key legal events as needed.
Requirements:
- We are seeking a candidate with litigation experience who will work primarily on litigation files.
- Educational background: High School Graduate
- Experience: Prefer 1-2 years of prior legal experience
- Good communication and organization skills
- Prefer someone with personal injury experience.
Estimated Salary: $55,000 - $75,000 per year, depending on experience.
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