Operations Director for Premium Catering and Events
4 weeks ago
We are seeking an experienced Operations Director to oversee the daily operations of our premium catering and events division at The Yacht Club. This key leadership role requires a strategic thinker with a proven track record of driving efficiency, fostering high-performing teams, and delivering exceptional service.
Key Responsibilities- Operational Excellence: Manage the day-to-day operations of the catering division, ensuring compliance with health codes, safety standards, and company policies.
- Team Leadership & Development: Recruit, onboard, and train all catering personnel, developing comprehensive training programs to enhance team skills and accountability.
- Guest Experience: Ensure exceptional service by proactively addressing guest concerns and resolving issues efficiently, consistently exceeding guest expectations through meticulous planning and execution.
- Minimum Qualifications: Minimum 3 years of experience as a Senior Manager in a hotel or office catering environment, proven success managing $6 million+ annual revenue.
- Skills and Qualities: Strong organizational and problem-solving skills, ability to lead a team of 40+ employees, proficiency in using technology systems such as Resy, Restaurant365, Toast POS, and similar platforms.
The estimated salary for this role is $120,000 - $140,000 per year, depending on experience. We offer a competitive benefits package, including medical, vision, and dental insurance, commuter benefits, paid safe and sick leave, and a 401(k) plan.
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