Customer Transaction Specialist
2 weeks ago
We are seeking a detail-oriented Customer Transaction Specialist to join our team at Heritage Bank. As a key member of our operations team, you will be responsible for processing customer transactions, opening accounts, and providing exceptional customer service.
Compensation
The estimated annual salary for this position is $48,000 - $62,000, based on experience. Our bank offers a competitive compensation package that includes a base salary, bonus opportunities, and a comprehensive benefits program.
Responsibilities
- Process customer transactions with accuracy and efficiency, including deposits, withdrawals, and balance inquiries.
- Manage account openings and closings, including checking, savings, and CDs.
- Provide exceptional customer service to internet, mobile, and telephone banking customers.
Requirements
To be successful in this role, you must have:
- One year of experience in cash handling (preferred).
- Minimum one year of customer service experience.
- Excellent organizational and time management skills.
- Ability to work independently and as part of a team.
- Strong oral communication skills.
Benefits & Perks
Our bank offers a range of benefits, including:
- 401(k) retirement plan with company match.
- Paid time off that increases with years of service.
- Paid maternity and parental leave.
- Flexible work-life scheduling within reason.
Work Schedule
This is a full-time position, requiring an 8-hour shift Monday through Friday.
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