Customer Transaction Specialist

2 weeks ago


Saint Paul, Nebraska, United States Heritage Bank Full time
Job Summary

We are seeking a detail-oriented Customer Transaction Specialist to join our team at Heritage Bank. As a key member of our operations team, you will be responsible for processing customer transactions, opening accounts, and providing exceptional customer service.


Compensation

The estimated annual salary for this position is $48,000 - $62,000, based on experience. Our bank offers a competitive compensation package that includes a base salary, bonus opportunities, and a comprehensive benefits program.


Responsibilities
  • Process customer transactions with accuracy and efficiency, including deposits, withdrawals, and balance inquiries.
  • Manage account openings and closings, including checking, savings, and CDs.
  • Provide exceptional customer service to internet, mobile, and telephone banking customers.

Requirements

To be successful in this role, you must have:

  • One year of experience in cash handling (preferred).
  • Minimum one year of customer service experience.
  • Excellent organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Strong oral communication skills.

Benefits & Perks

Our bank offers a range of benefits, including:

  • 401(k) retirement plan with company match.
  • Paid time off that increases with years of service.
  • Paid maternity and parental leave.
  • Flexible work-life scheduling within reason.

Work Schedule

This is a full-time position, requiring an 8-hour shift Monday through Friday.



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