Customer Service Specialist

1 week ago


Saint Paul, Minnesota, United States Dairy Queen Full time
Job Description:

We are seeking a highly skilled Customer Service Specialist to join our team at Dairy Queen. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service and driving revenue growth.

In this role, you will be responsible for welcoming and identifying customer needs, explaining products and services to customers, and monitoring inventory levels to ensure product availability. You will also be required to enter and process customer orders, investigate and resolve customer complaints, and provide feedback to management on customer satisfaction.

If you have a passion for delivering exceptional customer service and possess excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Welcome and identify customer needs
  • Explain products and services to customers
  • Monitor inventory levels to ensure product availability
  • Enter and process customer orders
  • Investigate and resolve customer complaints
Qualifications and Requirements:
  • Previous experience in sales, customer service, or other related fields
  • Ability to thrive in a fast-paced environment
  • Ability to build rapport with customers
  • Excellent written and verbal communication skills
  • Strong negotiation skills
Estimated Salary:

$20-$25 per hour



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