Stihl Department Head and Mechanic
2 weeks ago
We are seeking a highly skilled and experienced Stihl Department Head and Mechanic to join our team at Gillman Home Center. As a key member of our team, you will be responsible for providing exceptional customer service, repairing Stihl brand equipment, and maintaining a safe and organized work environment.
Key Responsibilities:- Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
- Repair and maintain Stihl brand equipment, including troubleshooting and diagnosing issues using provided diagnostic equipment.
- Maintain accurate inventory levels, monitor and adjust min/max order points, and complete purchase orders and related paperwork.
- Perform cycle counts, update prices, and maintain a safe and organized work environment.
- Communicate with customers regarding repair timeframes, costs, and scope of work.
- Ensure customers are charged appropriately for parts and labor.
- Assist with opening and closing store duties, including cleaning common areas, trash removal, and parking lot and sidewalk sweeping.
- High School Diploma or GED
- 2+ years of customer service experience
- 1+ years of retail job experience
- Stihl Equipment Certification (Bronze, Silver, Gold) preferred but not required
- Medical Insurance
- Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance
- 401k plan with employer contribution
- Free $25k Life Insurance Coverage
- Employee discount
- PTO time
Gillman Home Center is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.
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