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Host/Hostess

2 months ago

New York, New York, United States Red Lobster Full time
Host/Hostess Job Description

Job Overview

As a Host/Hostess at Red Lobster, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your goal is to create a welcoming atmosphere, ensuring that every guest feels valued and cared for.

Responsibilities

  • Greet guests with a friendly smile and engage in conversation to make them feel at ease.
  • Use a seating chart to efficiently seat guests, ensuring a smooth dining experience.
  • Stay up-to-date on current promotions and menu items to provide recommendations and enhance the guest experience.
  • Monitor the waiting list, manage the floor chart, and communicate with guests who are waiting.
  • Maintain the cleanliness and organization of the menus, waiting area, and restrooms.
  • Assist with answering phones and filling to-go orders as needed.

Requirements

  • Must be at least 16 years of age.
  • Ability to organize, plan ahead, and engage in conversation with guests.
  • Physical demands include remaining on your feet for several hours, lifting up to 20 pounds, and frequent bending, kneeling, and sweeping.

About Red Lobster

Red Lobster is a global pioneer and industry leader in Seafood Sustainability. We serve fish at a premium standard, with a long-standing commitment to sustainable fishing and farming practices. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP standards.

Why Join Our Team?

At Red Lobster, you will be part of an amazing family where you can make friends and find a mentor. Our RL Cares program helps team members with unplanned expenses in times of great need. You will also have the opportunity to give back to the community through our RL Shares program, which donates millions of pounds of food to Food Banks and Food Shelters across the country.

What We Offer

As a Host/Hostess at Red Lobster, you will be part of a team that is passionate about delivering exceptional guest experiences. We offer a competitive salary, opportunities for growth and development, and a fun and dynamic work environment.