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Lead Change Management Consultant

2 months ago

Arlington, Virginia, United States Rockwood Company Full time
Job Overview

Position: Senior Consultant (BPR)

Location: Hybrid

About Rockwood Company

Rockwood Company, LLC is a dynamic, woman-owned consulting firm based in the DC Metropolitan Area, specializing in change management and innovative solutions. We are committed to delivering exceptional value to our clients while fostering a culture of growth and collaboration.

At Rockwood, we are more than just consultants; we are innovators focused on addressing the most pressing challenges faced by our clients. Our goal is to empower organizations to become more effective and responsive to their missions, ensuring they are prepared for both current and future challenges.

We adopt a human-centered approach to our work, ensuring that our solutions are not only impactful but also sustainable. Our comprehensive range of services includes strategy formulation, stakeholder engagement, customer experience enhancement, workforce readiness, strategic communications, and program management.

Our success is defined by the development of our team members. We cultivate a collaborative learning environment that encourages our consultants to explore new ideas and achieve their professional aspirations. Each team member is empowered to take charge of their career growth in partnership with leadership.

Position Responsibilities

The Senior Consultant will be instrumental in guiding clients through various initiatives that necessitate Business Process Reengineering (BPR) and change management methodologies. Your expertise will be essential in evaluating the effects of changes on business processes and in formulating a detailed transformation strategy that encompasses mission, vision, objectives, service delivery principles, and value drivers.

Key Responsibilities Include:

  • Conducting BPR evaluations, interviews, and focus group discussions.
  • Overseeing project timelines and crafting client deliverables.
  • Supporting client project phases from initiation to completion, monitoring timelines, capturing updates, leading knowledge transfer, facilitating discussions, and developing frameworks for effective solutions.
  • Gathering and analyzing both quantitative and qualitative data through research, interviews, surveys, and observations.
  • Creating standard operating procedures and workflows, while assessing the current state of client operations and recommending best practice alternatives for future improvements.
  • Identifying and documenting critical insights from client interactions and data analysis to propose enhancements for organizational performance.
  • Facilitating discussions with clients, leading stakeholder interviews, and preparing comprehensive client deliverables.
  • Contributing to the formulation of strategic communications and campaign initiatives.
  • Building enduring relationships with clients, assisting them in dissecting and resolving challenges.
  • Leading and supporting stakeholder engagement activities.
  • Providing project management assistance, including managing resource allocation spreadsheets, refining project plans with senior consultants, conducting quality control reviews on deliverables, and preparing status reports for clients.

Qualifications:

  • Active Top Secret clearance, with TS/SCI preferred.
  • Bachelor's degree required.
  • 8+ years of experience in federal consulting, with a focus on organizational management, BPR, strategic planning, change management, and facilitation.
  • Willingness to travel to client locations as necessary.
  • Strong analytical skills to synthesize findings from large data sets and provide actionable recommendations.
  • Experience in developing standard operating procedures and process workflows.
  • Ability to cultivate strong working relationships and collaborate effectively with individuals at various levels.
  • Capability to manage multiple priorities and deliver high-quality outputs under tight deadlines.
  • Experience collaborating with senior executives.
  • Proficiency in administrative tasks, including tracking actions and facilitating meetings to enhance program effectiveness.
  • Excellent verbal and written communication skills to articulate information clearly and create compelling documents.
  • Ability to develop presentations and work products using Microsoft PowerPoint and Excel.
  • Capacity to collaborate effectively with clients and the Rockwood team, while also working independently as required.

Preferred Qualifications:

  • Lean Six Sigma certification.
  • Human-Centered Design certification.
  • Experience implementing industry best practices.
  • Certifications in Strategy, Change Management, Process Improvement, Communications, or Performance Management.
  • Experience in leading and facilitating group discussions.

Our Unique Benefits

  • Comprehensive medical, dental, and vision insurance plans.
  • Employer-paid short-term and long-term disability, and life insurance.
  • 401(k) matching program with a 100% match on contributions up to 4% of salary.
  • Generous paid vacation time and unlimited sick leave.
  • Continuous education budget for professional development.
  • Spot bonuses and additional vacation days for exceptional contributions.
  • Tuition reimbursement for further education.
  • Stipends for cell phone, internet, and wellness programs.
  • Access to resources for pet care.
  • Paid maternity and parental leave.

At Rockwood, we prioritize the well-being of our team members, ensuring they thrive both personally and professionally.