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Medical Assistant
2 months ago
PMC Medical Group, LLC. is seeking a skilled Medical Assistant to provide clerical and clinical support to medical providers. The ideal candidate will serve as the initial point of contact for patient concerns and prescription needs, with a focus on managing triage.
Key Responsibilities:- Answer Phones and Manage Triage: Respond to patient inquiries, manage phone calls, and direct patients to the appropriate medical staff.
- Greet and Escort Patients: Welcome patients, escort them to exam rooms, and ensure a smooth and efficient experience.
- Schedule Appointments: Coordinate patient schedules, manage appointment bookings, and ensure timely access to medical services.
- Coordinate Care: Collaborate with hospitals, labs, pharmacies, and other external medical practices to ensure seamless patient care.
- Document Patient Information: Accurately record patient vital signs, medical history, and reason for visit.
- Prepare Patients for Exams: Assist patients in preparing for medical exams or procedures, ensuring their comfort and safety.
- Collect Samples: Collect urine and/or oral samples from patients, following office protocol and ensuring accurate documentation.
- Notify Providers: Inform medical providers of patient arrivals, ensuring timely attention to patient needs.
- Assist Providers: Support medical providers during exams, as needed, and ensure accurate documentation of patient information.
- Submit Refill Requests: Process medication refill requests and notify patients of any issues or concerns.
- Obtain Prior Authorizations: Secure prior authorizations for medications and imaging orders, ensuring timely access to necessary treatments.
- Maintain Exam Rooms: Clean and stock exam rooms, ensuring a clean and safe environment for patients.
- Follow Office Protocols: Adhere to office protocols for test procedures, patient visit documentation, and medical provider instructions.
- Professional Appearance: Maintain a professional appearance, adhering to company dress code and standards.
- Courteous Demeanor: Demonstrate a courteous, considerate, and respectful demeanor when interacting with management, coworkers, and patients.
- Conflict Resolution: Resolve interpersonal conflicts in a professional and respectful manner.
- Attendance and Punctuality: Maintain consistent attendance, reliability, and punctuality, ensuring a smooth and efficient work environment.
- Competitive Pay: Receive a competitive salary, reflecting your skills and experience.
- 401(K) Plan: Participate in a comprehensive 401(K) plan, ensuring your financial security and well-being.
- Health Insurance: Enjoy comprehensive health insurance, covering medical, dental, and vision needs.
- Short-Term and Long-Term Disability: Receive protection against short-term and long-term disabilities, ensuring your financial stability.
- Group Life and AD&D: Benefit from group life and accidental death and dismemberment (AD&D) insurance, providing peace of mind for you and your loved ones.
- Paid Holidays: Enjoy paid holidays, allowing you to recharge and spend time with family and friends.
- PTO: Accrue paid time off (PTO), enabling you to take breaks and attend to personal matters.
