Yogurt Shop Operations Manager

1 month ago


Anchorage, Alaska, United States Hearts and Hands of Care Full time

Hearts and Hands of Care is seeking a dedicated Yogurt Shop Operations Manager to become a vital part of our team. This role involves overseeing the daily operations of a yogurt shop, ensuring the staff is motivated and the sales targets are met.

The ideal candidate will possess a strong sales orientation, demonstrate exceptional attention to detail, and maintain a high level of professionalism. The Operations Manager should be adept at multitasking and exhibit innovative leadership techniques to inspire team members.

Key Responsibilities:

  • Sales Management: Oversee all aspects of store sales, marketing initiatives, and budget management. Track daily sales performance and ensure accurate recording of all cash and credit transactions. Responsible for daily bank deposits and timely submission of sales reports. Maintain budgetary controls and manage inventory for all purchases and sales, conducting inventory counts as necessary while collaborating with local and regional leaders to develop cost-effective promotional displays and strategies.
  • Customer Engagement: Address customer inquiries and resolve issues promptly. Ensure a clean and safe store environment, free from hazards.
  • Staff Supervision: Lead the retail team, including recruitment for open positions. Organize special events and functions within the store. Manage weekly staff schedules and communicate effectively with the team. Motivate the sales staff through effective communication and provide recognition and incentives as warranted.
Qualifications:
  • High School Diploma or GED required.
  • Ability to maintain composure, patience, and professionalism in all situations.
  • Proven leadership abilities with a track record of motivating and guiding staff.
  • Strong customer service skills along with knowledge of budget management and financial oversight.
Work Environment:
  • Must be able to stand for extended periods.
  • Position may require flexible hours, including evenings and weekends.
Schedule:
  • Varied
Compensation and Benefits:
  • Competitive salary
  • Paid time off
  • Healthcare coverage
  • Dental and vision insurance
  • Life insurance
  • Health savings account
  • 401K retirement plan
Note:

The above statements are intended to outline the general nature of the work performed in this position. They are not intended to be an exhaustive list of all responsibilities, tasks, and skills required of employees in this role. Hearts and Hands of Care reserves the right to assign additional tasks as necessary based on business needs.

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