Customer Service Representative
3 days ago
Enterprise Mobility Inc is seeking a highly skilled and customer-focused Customer Service Agent to join our team at the Kona Airport (KOA) Alamo location. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient rental experience for our customers.
Key Responsibilities:- Provide superior customer service, responding to customer inquiries and resolving issues in a fair and equitable manner.
- Facilitate the rental process, verifying and documenting all necessary driver information to ensure a timely and efficient rental experience.
- Work collaboratively with colleagues to maintain a clean and organized rental counter and customer area.
- Assist customers with directions, maps, and local area information to enhance their rental experience.
- Answer telephone calls in a friendly and helpful manner, providing accurate information and resolving customer inquiries.
- Must be at least 18 years old.
- High school diploma or G.E.D. equivalent preferred.
- Valid driver's license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years.
- No drug or alcohol related conviction on driving record in the past 5 years.
- Able to work a flexible full-time schedule, including weekends and holidays.
Enterprise Mobility Inc is an Equal Opportunity Employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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