Shift Supervisor Trainee Position

4 weeks ago


Roanoke, Virginia, United States CVS Health Full time
Job Summary

The Shift Supervisor Trainee role is an entry-level position that prepares employees for future supervisory responsibilities, such as Operations Supervisor or Shift Supervisor. This role involves completing basic operations and management skills training, learning about key aspects of the business, and building customer loyalty through exceptional service.

Key Responsibilities
  • Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing, and following up on all activities
  • Effectively communicate information both to and from store management and crews
  • Assist customers with their questions, problems, and complaints
  • Promote CVS customer service culture
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Requirements
  • Deductive reasoning ability, analytical skills, and computer skills
  • Advanced communication skills
  • Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed
Benefits

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, Employee Stock Purchase Plan, fully-paid term life insurance, short-term and long-term disability benefits, and numerous well-being programs.

Eligible employees also enjoy Paid Time Off (PTO) or vacation pay, paid holidays throughout the calendar year, and a CVS store discount.



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