Restaurant Shift Team Lead

4 days ago


Camden, New Jersey, United States Zaxby's Full time

We are seeking a highly motivated and experienced Restaurant Shift Leader to join our team at Zaxby's. As a key member of our operations team, you will be responsible for overseeing daily restaurant operations, managing staff, and ensuring exceptional customer service.

Job Summary:

The ideal candidate will have previous leadership experience in the food service industry, with a strong focus on customer satisfaction and team management. You will be expected to maintain high performance standards, resolve guest concerns, and delegate tasks effectively to ensure seamless restaurant operations.

A competitive salary is offered, estimated to be around $40,000-$50,000 per year, depending on location and experience. This figure is based on national averages for similar roles within the industry.

Some of your key responsibilities will include:

  • Oversight of daily restaurant operations, including staff management, inventory control, and customer service
  • Maintenance of high performance standards, ensuring consistent quality and cleanliness standards
  • Delegation of tasks to team members, ensuring effective communication and clear expectations
  • Resolution of guest concerns, providing prompt and professional responses to customer inquiries

To succeed in this role, you will need:

  • Previous leadership experience in the food service industry
  • Strong customer service skills, with a focus on delivering exceptional guest experiences
  • Effective communication and delegation skills, with the ability to manage and motivate team members
  • Able to work a flexible schedule, including evenings, weekends, and holidays

Zaxby's offers a comprehensive benefits package, including medical insurance, dental insurance, vision insurance, short-term disability, long-term disability, employer-paid life insurance, and a 401(k) plan with an employer match.

This role requires:

  • Sitting, standing, and walking continuously
  • Occasional stooping, bending, crouching, or climbing, including the use of ladders
  • Frequent lifting, pushing, pulling, and carrying up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Ability to communicate proficiently through speech, reading, and writing

At Zaxby's, we prioritize creating a positive and inclusive work environment that supports the growth and development of our team members. If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply for this exciting opportunity.



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