Customer Service Representative

3 weeks ago


Lafayette, Louisiana, United States Mercedes Benz of Lafayette LA Full time
Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Mercedes-Benz of Lafayette LA. This role is ideal for individuals who possess excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.

In this position, you will be responsible for providing exceptional customer service experience, monitoring and balancing departmental transactions, answering phones, scheduling appointments, and managing loaner agreements. Additionally, you will be expected to maintain a professional appearance and contribute to a positive and productive shop environment.

This is an exciting opportunity for a motivated and organized individual to grow with our company. If you have 2 years or more related experience and/or training, dealership experience preferred, and basic Microsoft Excel/Word skills, we encourage you to apply.

About the Job
  • Estimated Salary: $45,000 - $60,000 per year, commensurate with experience
  • Availability: Monday - Friday, 7:30 AM - 6 PM, Saturdays, 8 AM - 12 PM
Requirements
  • Experience: 2 years or more related experience and/or training
  • Qualifications: Dealership experience preferred, experience with ADP or CDK drive preferred


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