Customer Service Liaison

1 week ago


Reading, Pennsylvania, United States Can Corporation of America, Inc Full time
Job Title: Customer Service Liaison

We are seeking a highly motivated and hands-on individual to play a major role in driving business retention and development initiatives. As a Customer Service Liaison, you will build strong relationships across all lines of business and functional departments within Can Corporation of America, Inc., as well as with strategic customers.

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. The role requires a Bachelor's Degree in Business or related field (preferred) and 3+ years of customer service experience. Strong communication skills, ability to manage multiple projects and priorities, and proficiency in Microsoft Products are also essential. SAP experience is a plus.

Responsibilities:
  • Respond to customer inquiries and provide positive, courteous service.
  • Enter daily sales orders and coordinate production and transportation needs.
  • Resolve customer complaints by investigating problems and developing solutions.
  • Maintain customer records, pricing, orders, and reports in SAP.
  • Establish and maintain relationships with customers and key accounts.


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