Service Operations Specialist

4 days ago


Bradenton, Florida, United States Butler America Full time
About the Role

We are seeking a highly skilled Service Operations Specialist to join our rapidly growing Professional Services team in Bradenton, FL. The ideal candidate will have excellent problem-solving skills and be able to work well under deadlines.

Responsibilities
  • Audit all incoming requests for Professional Services and coordinate scheduling with Partners, Vendors, and Internal teams.
  • Track time and expenses for all projects via Salesforce and manage Professional Services billing based on project completion.
  • Onboard vendors and manage purchase orders, insurance certificates, local licenses, and requirements.
  • Maintain Statements of Work, Opportunities, Service Requests, and Leads via Salesforce and ensure each customer receives necessary services and follow-up support.

The successful candidate will have 2+ years of experience in a customer-facing role, administrative commercial experience, or field service coordination, as well as expertise in MS Office and Salesforce CRM. We offer a competitive salary range of $34 - $40 per hour, plus benefits including 401K, medical, dental, and vision.



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