Restaurant Host
2 days ago
We are seeking a highly motivated and customer-focused Restaurant Server to join our team at Concord Hospitality. As a Restaurant Server, you will play a key role in delivering exceptional guest experiences and ensuring that our dining room guests receive prompt attention and high-quality service.
Responsibilities:- Provide exceptional guest service by ensuring that all dining room guests are seated at clean and properly set up tables.
- Take food orders and provide follow-up for satisfaction.
- Maintain a thorough knowledge of all food and beverage items, correct plate presentation, and temperature controls.
- Monitor the operation of the F&B outlet and assist the manager in identifying and solving present and potential guest problems.
- Concord and Brand operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift.
- Maintain a clean and organized workspace.
- Maintain regular and punctual attendance.
- Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems.
- Maintains a calm demeanor during periods of high volume or unusual events.
- Makes decisions and solves problems in the interest of 100% guest satisfaction.
- Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication.
- Comply with brand and corporate dress code.
We offer competitive wages and a comprehensive benefit package, including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.
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