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Restaurant Host

2 months ago

Miami Beach, Florida, United States Grove Bay Hospitality Group Full time
Job Overview

We are seeking a dynamic and personable Host to enhance the guest experience at our esteemed establishment. As a key member of our front-of-house team, you will play a crucial role in ensuring that our guests feel welcomed and valued from the moment they arrive.


Key Responsibilities:
  • Warmly welcoming guests as they enter the restaurant.
  • Assisting patrons with reservations and escorting them to their designated tables.
  • Providing accurate wait time estimates and managing the waiting area efficiently.
  • Distributing menus and addressing any initial inquiries from guests.
  • Coordinating seating arrangements to balance the workload among the service staff.
  • Handling phone calls and managing reservations for larger groups.

Qualifications:
  • High school diploma or equivalent preferred.
  • Previous experience in customer service within the hospitality sector.
  • Exemplary interpersonal skills and a positive demeanor.
  • Strong communication abilities and professional phone etiquette.
  • Willingness to work flexible shifts as needed.
  • Capability to remain on your feet for extended periods.
  • Familiarity with OpenTable is a plus.

We are proud to be an equal opportunity employer and participate in E-Verify. Proof of eligibility to work in the U.S. is required.