Patient Access Support Specialist
1 week ago
Job Summary
The Patient Access Representative position at Saint Luke's Health System is responsible for conducting professional patient interviews to obtain demographic, financial, and biographical information. The successful candidate will have strong communication and critical thinking skills, with the ability to multitask in a fast-paced work environment.
Key Responsibilities
▪ Obtain insurance information to ensure accurate billing
▪ Verify patient insurance eligibility and benefits
▪ Gather statistical information in compliance with federal and state regulations
▪ Complete payment transactions by using proper negotiating techniques to professionally collect money owed by patients and guarantors
▪ Make referrals to appropriate financial resources, such as payment plans and lines of credit
▪ Answer basic registration questions with minimal support
Requirements
▪ Applicable experience: Less than 1 year
▪ Part-time, night shift available
▪ Strong computer and critical thinking skills
▪ Ability to multitask in a fast-paced environment
▪ Positive attitude and strong communication skills
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