Dermatology Prior Authorization Coordinator
4 weeks ago
At DOCS Dermatology, we are seeking a highly skilled Prior Authorization Specialist to join our team. This role plays a vital part in ensuring the efficiency and accuracy of our billing process, directly impacting our patients and resulting in a positive patient experience.
Key Responsibilities:- Streamline and secure pre-certification, medical authorization, and referral processes, ensuring compliance with insurance requirements.
- Coordinate with insurance entities, review boards/organizations, and clinical contacts for effective communication and benefit determination.
- Establish positive rapport with employees, patients, physicians, and vendors utilizing written and verbal communication methods.
- Facilitate peer-to-peer reviews for escalated encounters and address inquiries from providers, staff, and patients.
- Ensure timely and accurate insurance authorizations and conduct medical benefits investigations.
- Monitor schedules for insurance coverage changes, oversee specialty pharmacy orders, and maintain/update the ordering spreadsheet.
- Initiate patient education on available assistance programs.
- Document information, responses, and status updates/changes in Electronic Medical Record (EMR) system.
- High school diploma or equivalent.
- 1-2 years of relevant experience in medical billing and/or prior authorization within a healthcare practice.
- Knowledge of Medicare/Medicaid and major insurance carrier's guidelines.
- Working knowledge of ICD-9-10 medical coding and billing and medical terminology.
The employee is required to frequently sit, stand, walk, talk, hear, and use devices including but not limited to computers, phones, and iPads. Regularly use close vision and ability to adjust focus. Occasionally stoop, bend, reach above shoulders, push/pull doors and drawers, and lift up to 25 pounds.
DOCS Dermatology is an Equal Opportunity Employer and welcomes applications from diverse candidates.
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