Automation Support Consultant Industrial Automation Drives Servos
3 weeks ago
Automationtechies is seeking an experienced Automation Support Consultant to join our team in the North Atlanta, GA area. This role will handle troubleshooting issues and answer technical pre-sale and post-sale questions via email and phone.
Why work here?
- No travel required
- 8-5 or 8-6 work schedule with half-day off each week
- No overtime required
- Quarterly bonuses and generous profit-sharing
- Team-based culture
- Training provided first month and ongoing training every few days
Excellent benefits:
- Health, dental, and life insurance
- 401k matching
- Quarterly bonuses
- Profit sharing
- Tuition reimbursement
Responsibilities:
- Customer Support/Troubleshooting: Provide solutions to customer issues received via phone, email, and/or chat. May conduct technical research, testing, and re-create customer issues using actual equipment and configurations to assist in troubleshooting.
- Training: Attend team meetings and training sessions to learn new products. When not taking calls, may also train/re-train on existing products to increase knowledge.
- Documentation: May create application notes, review product documentation, and update hard-copy or online documentation as needed.
Qualifications:
- Requires a Technical Degree, a min. of 5 years of experience, or a minimum of 8 years of industry experience.
- Experience with AC servo, Variable frequency drives, and stepper systems products required.
- PLC programming and troubleshooting/start-up experience preferred.
- Experience setting up and troubleshooting Windows to industrial Ethernet network preferred.
- HMI programming and troubleshooting experience preferred.
- Communications experience with various industry networking solutions (DeviceNet, Profibus, etc.) is preferred.
Our client will consider a candidate's work experience, education/training, key skills, the salaries of current employees in similar roles, and other factors when extending an offer.
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Cumming, Iowa, United States Automationtechies Full timeAutomationtechies is seeking an experienced Automation Support Consultant to join our team in the North Atlanta, GA area. This role will involve handling troubleshooting issues and answering technical pre-sale and post-sale questions via email and phone.Why Work at Automationtechies?No travel required8-5 or 8-6 work schedule with half-day off each week, no...
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