Membership Services Representative

2 weeks ago


Englewood, Florida, United States YMCA of Southwest Florida Full time
{"title": "Membership Services Associate", "description": "Job Summary

We are seeking a highly motivated and customer-focused Membership Services Associate to join our team at the YMCA of Southwest Florida. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience for all.

Key Responsibilities
  • Provide exceptional customer service to members and guests, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage membership and program sales, including processing transactions and maintaining accurate records.
  • Operate the front desk, including answering phones, responding to emails, and greeting members and guests.
  • Assist with facility tours and provide information about programs and services.
  • Perform various administrative tasks, including data entry and report preparation.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • One to two years of customer service experience preferred.
What We Offer

We offer a competitive hourly rate of $12.00, a dynamic and supportive work environment, and opportunities for professional growth and development.

", "lang_code": "en"}

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