Computer Systems Specialist

4 weeks ago


Detroit, Michigan, United States College for Creative Studies (CCS) Full time
Job Summary

The College for Creative Studies (CCS) is seeking a skilled Computer Systems Specialist to join our team. As a key member of our IT department, you will be responsible for the installation, support, and troubleshooting of Windows and Macintosh computer systems and peripherals across CCS.

Key Responsibilities
  • Install, support, and troubleshoot computing hardware, including desktops, laptops, and peripherals for staff and students.
  • Execute system updates, software installations, and hardware relocations as per organizational directives.
  • Provide operational support for the College's technology help desk, including ticket resolution, user support, and escalation of complex issues.
  • Assist in maintaining accurate records of computer hardware and software inventory, ensuring compliance with asset management policies.
  • Develop and maintain procedural and user documentation, ensuring clarity and accessibility for end-users.
Secondary Duties and Growth Opportunities
  • Assist in the administration of Windows and Linux servers, including user account management, system monitoring, and backup operations.
  • Assist in maintenance and administration of the College's wired and wireless networks, including configuration, monitoring, and troubleshooting of network devices.
Qualifications and Experience
  • Associate degree and/or 1-2 years relevant experience, bachelor degree preferred.
  • Working knowledge of Windows and Macintosh computers and operating software.
  • Working knowledge of networking and network operating systems.
  • Excellent organizational and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Ability to work evenings and weekends when required.


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