Tax Operations Manager
2 days ago
OneSource Virtual (OSV) is a leading provider of Business-Process-as-a-Service (BPaaS) solutions for Workday. We are seeking a highly skilled Tax Account Manager to join our team.
Key Responsibilities- Enhance and maintain customer relationships through regular engagement, leading customer analytic review, ROI attainment, and roadmap planning.
- Serve as an operations customer advocate and liaison throughout the OSV organization as needed for customer changes.
- Form relationships with the SDM, CSM, and Account Executive teams to build an understanding of customer requirements and business drivers.
- Prepare recurring operations reports for customers and narrate strategic value/ROI of OSV services in addition to basic service delivery metrics, KPIs, and SLAs.
- Solicit customer feedback and obtain strategic vs tactical objectives.
- Communicate change to services, technology platforms, and products to assigned customers.
- Partner with Customer Teams, Product, and R&D to bring forth people, process, and technology enhancement ideas and assist with associated deployment.
- Support customer renewal and reference programs.
- Responsible for managing customer tax account escalations and resolving complex customer problems.
- Acts as the tax account subject matter expert for assigned customers and demonstrates knowledge of OSV services and processes to advise customers on tax best practices.
- Perform ongoing gap analyses and identifies solutions to ensure OSV delivers quality services.
- Proactively lead roadmap planning to ensure year-end and quarter-end processing is managed effectively.
- 4+ years of experience in Maintenance and/or Managed Services as well as customer relationship management role.
- Functional knowledge of human resources outsourcing with emphasis on tax.
- Proficiency in MS Office applications (Word, Excel, PowerPoint, Visio).
- Experience with internal OSV BPaaS processes and procedures.
- Extensive Workday exposure in services bureau or customer.
-
Tax Operations Manager
1 month ago
Coppell, Texas, United States Wolters Kluwer Full timeAbout the RoleWe are seeking a highly skilled and experienced Tax Operations Manager to join our team at Wolters Kluwer. As a key member of our Trust Tax Outsourcing operation, you will be responsible for leading a diverse team of fiduciary tax professionals to provide timely, efficient, and accurate production of high volumes of tax information statements...
-
Tax Operations Manager
1 month ago
Coppell, Texas, United States Wolters Kluwer Full timeJob SummaryWe are seeking a highly skilled and experienced Tax Operations Manager to lead our Trust Tax Outsourcing team at Wolters Kluwer. As a key member of our operations management team, you will be responsible for overseeing the day-to-day operations of our tax preparation services, ensuring timely and accurate production of tax information statements...
-
Tax Operations Manager
1 month ago
Coppell, Texas, United States Wolters Kluwer Full timeManager, Operations - Trust TaxWolters Kluwer is seeking a seasoned professional to lead our Trust Tax Outsourcing team. As the Manager, Operations - Trust Tax, you will be responsible for overseeing the production and filing of tax returns, managing customer experiences, and collaborating with internal departments to drive business growth.Key...
-
Tax Operations Manager
1 month ago
Coppell, Texas, United States Wolters Kluwer Full timeManager, Operations - Trust TaxWolters Kluwer is seeking a seasoned professional to lead our Trust Tax Outsourcing team. As the Manager, Operations - Trust Tax, you will be responsible for overseeing the production and filing of tax returns, managing customer experiences, and collaborating with internal departments to drive business growth.Key...
-
Tax Operations Manager
5 days ago
Coppell, Texas, United States OneSource Virtual Full timeJob Title: Tax Account ManagerOneSource Virtual (OSV) is a leading provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. We are seeking a highly skilled Tax Account Manager to join our team.Job Summary:The Tax Account Manager will be...
-
Director of Property Tax Operations
4 weeks ago
Coppell, Texas, United States NewRez LLC Full timeJob SummaryWe are seeking a highly skilled and experienced Director of Property Tax to lead our Property Tax department. The successful candidate will have a strong background in tax operations, leadership, and management, with a proven track record of driving business growth and improving operational efficiency.Key ResponsibilitiesOversee and direct all...
-
Tax Office Manager
2 days ago
Coppell, Texas, United States H&R Block Full timeJob SummaryWe are seeking a highly skilled and experienced Tax Office Manager to lead our multi-unit team. As a Tax Office Manager, you will be responsible for managing the day-to-day operations of our tax offices, including staffing, logistics, and client growth targets.Key Responsibilities:Manage office staffing, operations, and logistics for multiple...
-
Director of Property Tax Operations
3 weeks ago
Coppell, Texas, United States Shellpoint Mortgage Servicing Full timeJob Title: Director Property TaxAt Shellpoint Mortgage Servicing, we are seeking a highly skilled and experienced Director Property Tax to lead our Property Tax department. As a key member of our team, you will be responsible for overseeing all aspects of property tax operations, ensuring compliance with regulatory requirements, and driving business...
-
Tax Office Manager
3 weeks ago
Coppell, Texas, United States H&R Block Full timeAbout the RoleWe are seeking a highly skilled and experienced Multi-Unit Team Leader to join our team at H&R Block. As a leader, you will be responsible for managing multiple tax offices, providing guidance and support to our associates, and driving business growth.Key ResponsibilitiesManage office staffing, operations, and logistics for multiple...
-
Tax Forms Manager
1 month ago
Coppell, Texas, United States Wolters Kluwer Full timeJob SummaryWe are seeking a highly skilled and experienced Tax Forms Manager to join our team at Wolters Kluwer. As a key member of our Forms Design & Approval (FDA) team, you will be responsible for supervising daily team operations and fostering a collaborative and productive work environment.Key ResponsibilitiesSupervise daily FDA team activities,...
-
Tax Specialist
1 month ago
Coppell, Texas, United States Two Harbors Investment Corp Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Tax Specialist to join our team at Two Harbors Investment Corp. As a Tax Specialist, you will play a key role in the day-to-day analysis and decisions related to Taxes.Key ResponsibilitiesAssist in the overall analysis of tax functions from loan closing through life-of-loan servicing and/or...
-
Tax Specialist
1 month ago
Coppell, Texas, United States Two Harbors Investment Corp Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Tax Specialist to join our team at Two Harbors Investment Corp. As a Tax Specialist, you will play a key role in the day-to-day analysis and decisions related to Taxes.Key ResponsibilitiesAssist in the overall analysis of tax functions from loan closing through life-of-loan servicing and/or...
-
High Ticket Sales Specialist
5 days ago
Coppell, Texas, United States Tax Leverage LLC Full timeUnlock Your Potential as a High-Ticket Sales CloserAt Tax Leverage LLC, we're on a mission to empower accounting and tax firm owners to scale their businesses. As a High-Ticket Sales Closer, you'll play a crucial role in driving our growth forward by converting pre-set, pre-qualified appointments into clients during 45-minute phone...
-
Tax Data Specialist
7 days ago
Coppell, Texas, United States OneSource Virtual Full timeJob Title: Tax Data SpecialistOneSource Virtual is a leading provider of automated solutions for organizations using Workday. We are seeking a highly skilled Tax Data Specialist to join our team.Job Summary:The Tax Data Specialist will be responsible for maintaining tax profile data for OSV customers. This includes processing profile update requests from...
-
Operations Manager
6 days ago
Coppell, Texas, United States CORT Full timeOperations Manager Job DescriptionCORT, a leading provider of transition services, is seeking an experienced Operations Manager to oversee labor, inventory, transportation, warehousing, and safety at our distribution centers and event venues.Key Responsibilities:Manage scheduling for trucks, product transfers, temporary labor, and deliveriesControl inventory...
-
Operations Manager
5 days ago
Coppell, Texas, United States CORT Full timeAbout the RoleCORT, a leading provider of transition services, is seeking an experienced Operations Manager to oversee labor, inventory, transportation, warehousing, and safety at our distribution centers and event venues. As a key member of our team, you will be responsible for managing a team of drivers, warehouse staff, and temporary labor to ensure...
-
Operations Manager
4 weeks ago
Coppell, Texas, United States Info Image Full timeJob OverviewThe Operations Supervisor plays a pivotal role in ensuring the smooth operation of the department, encompassing equipment maintenance, exempt oversight, and production employee development and performance management.Key Responsibilities:Lead by example, demonstrating exceptional professionalism and maturity in all aspects of the role.Analyze and...
-
Operations Manager
2 weeks ago
Coppell, Texas, United States JPI Full timeAbout JPIJPI is a leading real estate developer and builder with a commitment to integrity, respect, and commitment. With over 35 years of experience, JPI has designed and developed communities with best-in-class homes and amenities. Our team utilizes data-driven management and continuous improvement to ensure strategic decision-making and exceptional...
-
Production Operations Manager
6 days ago
Coppell, Texas, United States National Guard Employment Network Full timeJob SummaryWe are seeking a highly skilled Production Operations Manager to join our team at National Guard Employment Network. As a key member of our operations team, you will be responsible for overseeing all facets of production, including machine insertion, manual insertion, and offline metering machines.Key ResponsibilitiesDevelop and implement...
-
Restaurant Operations Manager
4 weeks ago
Coppell, Texas, United States CiCi's Pizza Full timeCiCi's Pizza General ManagerCiCi's Pizza has over 270 locations in 22 states and continues to expand. As a General Manager, you will play a pivotal role in the daily operations of your assigned restaurant, ensuring compliance with company standards in all areas of operation.Key Responsibilities:Product preparation and deliveryCustomer relations and...