Customer Service Representative

3 days ago


Gaylord, Michigan, United States Fifth Third Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a CSR/Teller in Gaylord, MI. As a key member of our financial center, you will be responsible for providing exceptional customer service, handling customer transactions, and promoting our retail products and services.

Key Responsibilities
  • Provide excellent customer service in all interactions, ensuring a positive experience for our customers.
  • Handle customer transactions, including cash handling and account maintenance.
  • Refer customers to our business partners for consultative conversations, promoting our retail products and services.
  • Maintain a high level of knowledge of our retail policies and procedures, ensuring compliance with bank guidelines.
  • Work collaboratively with our platform team to maintain the efficient operation of the office.
Requirements
  • High school diploma or equivalent required.
  • Ability to interact comfortably and confidently with the public.
  • Knowledge of retail policies and procedures, with a focus on customer service and cash handling.
  • Ability to work in a fast-paced environment, with flexibility in scheduling.
About Us

Fifth Third Bank is committed to creating an inclusive and engaging work environment, where our employees can grow and thrive. We are proud to offer a competitive compensation package, comprehensive benefits, and opportunities for professional development.



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