Retail Customer Service Associate
1 month ago
We are seeking a friendly and customer-focused Member Frontline Cashier to join our team at Sam's Club. As a Member Frontline Cashier, you will play a vital role in providing exceptional customer service to our members, ensuring a positive and memorable experience for each and every one of them.
Key Responsibilities
Provide exceptional customer service to members across the club, answering any questions they may have and resolving any issues in a timely and professional manner
Maintain a clean, neat, and member-ready area, ensuring that all merchandise is properly stocked and displayed
Process member purchases accurately and efficiently, using company policies and procedures as a guide
Maintain safety of facility according to company policies and procedures, conducting safety sweeps and reporting any unsafe situations to facility management
Requirements
High school diploma or equivalent required
1-2 years of retail experience, preferably in a customer-facing role
Excellent communication and interpersonal skills, with the ability to work effectively with members and colleagues
Ability to work in a fast-paced environment, with a focus on providing exceptional customer service
What We Offer
Competitive hourly wage, with opportunities for advancement and professional growth
Comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans
Paid time off, including vacation, sick leave, and holidays
Opportunities for professional development and training, including English Language Learning and short-form certificates
Why Join Our Team?
At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Member Frontline Cashier, you will play a critical role in achieving this goal, working closely with colleagues to ensure that every member leaves the club feeling valued and satisfied. If you are a customer-focused and team-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
Additional Information
The hourly wage range for this position is $15.00 to $22.00. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
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