Restaurant Operations Manager
5 days ago
Elevate Entertainment Group is a leading operator of cinema-entertainment centers, creating immersive experiences for guests through a range of activities, including movies, bowling, games, and attractions. Our portfolio of brands includes EVO Cinemas, EVO Entertainment, Elevate Rewards, ShowBiz Cinemas, Times Square Grand Slam, and Violet Crown Cinemas.
Job DescriptionThe Restaurant Operations Manager at Elevate Entertainment Group will oversee both front-of-house and back-of-house operations, ensuring seamless coordination and efficiency. This role requires a dynamic leader with a passion for hospitality, a keen eye for detail, and the ability to foster a positive and productive work environment.
Key Responsibilities- Supervise kitchen operations, ensuring compliance with health and safety regulations.
- Work closely with the VP of F&B and kitchen cast members to maintain high food quality and presentation standards.
- Manage inventory, including ordering, receiving, and proper storage of food and supplies.
- Oversee all F&B ordering.
- Implement and enforce sanitation and food safety protocols.
- Conduct regular kitchen inspections and audits to ensure compliance with industry standards.
- Coordinate with suppliers and vendors to negotiate contracts and maintain cost-effective purchasing.
- Lead and manage all FOH and BOH cast members, including hiring, training, scheduling, and performance evaluations.
- Ensure exceptional customer service and handle guest complaints or issues promptly and professionally.
- Monitor and maintain the ambiance and cleanliness of the dining and reception areas.
- Exceptional leadership abilities, with a track record of effectively managing teams and fostering a positive work environment.
- Excellent communication and interpersonal skills, with the ability to interact confidently with guests and team members at all levels.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Knowledge of POS systems, inventory management, and basic financial principles.
Prolonged periods of standing, walking, climbing stairs. Must be able to lift 50 pounds at times.
Elevate Entertainment Group is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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