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Electronics Repair Specialist
2 months ago
Are you skilled in technical repairs and eager to share your knowledge with others?
Batteries Plus is excited to present a distinctive opportunity for an electronics repair specialist. We are in search of an individual capable of repairing mobile devices, tablets, lighting systems, and various other gadgets as required. Additionally, you will play a crucial role in establishing the device repair operations within our organization.
Key Responsibilities:
- Perform repairs on mobile devices, tablets, lighting systems, and other electronic items as necessary.
- Handle the receipt, packaging, and shipping of these devices.
- Create detailed written procedures and instructional videos for common repair tasks.
- Manage inventory effectively.
- Engage in formal training sessions for store staff, including disassembling devices, capturing images, and assisting in video training production.
- Provide real-time camera-based remote assistance (e.g., via video calls) for in-store repairs.
- Adhere to all safety protocols and regulations; utilize appropriate Personal Protective Equipment (PPE).
Qualifications:
- High School diploma or equivalent, with 3-6+ months of relevant repair experience.
- Alternatively, an associate degree in electronics or a related technical field may be considered.
- Proven technical skills with the ability to quickly learn new processes and technologies independently.
- Strong attention to detail and the capability to manage multiple tasks effectively; prioritize and meet deadlines.
- Excellent verbal and written communication skills, with a strong focus on customer service. Ability to educate and train others.
- Work environment typical of a warehouse, with some responsibilities conducted in a standard office setting.
- Regular use of hands for handling electronic products is required. Proficiency in using computers and other office equipment is essential.
- Physical demands include lifting 10-20 pounds frequently, up to 50 pounds occasionally, and over 50 pounds infrequently.
At Batteries Plus, you will be part of a dynamic team within a growing enterprise. We are committed to being an Equal Opportunity Employer and maintaining a Drug-Free Workplace.
Our benefits, which vary based on your tenure, may include:
• 401(k) Retirement Plan
• Paid Time Off
• Paid Holidays
• Training and Development Opportunities
• Bonus Programs
• Employee Discounts
