Hospitality Team Lead

3 weeks ago


New York, New York, United States Shake Shack Full time
Lead Your Team to Excellence

We are looking for a seasoned Restaurant Shift Manager to join our team at Shake Shack. As a leader in our operations team, you will play a critical role in shaping the future of our company and driving our mission to stand for something good.

Your primary responsibility will be to manage the flow of service and direct the work of team members on a shift. This includes ensuring the highest levels of safety, cleanliness, quality, and speed in our restaurants.

You will also be responsible for helping to build and lead high-performing teams of hourly team members, participating in applicant interviews, and assisting with employee relations.

About Us
Shake Shack is a leading hospitality brand that values its employees and strives to create a positive work environment. Our company culture emphasizes teamwork, respect, and open communication. We believe in promoting from within and providing opportunities for growth and development.

What We Offer
* Competitive salary: $20.00 - $24.00 per hour (dependent on location)
* Comprehensive benefits package, including medical, dental, and vision insurance
* Opportunities for career advancement and professional growth
* Collaborative and dynamic work environment

Key Responsibilities
• Manage the flow of service and direct the work of team members on a shift
• Build and lead high-performing teams of hourly team members
• Participate in applicant interviews and assist with employee relations

Requirements
• At least 1 year of restaurant leadership experience supervising a team
• Food Safety Certification according to local jurisdiction
• Strong problem-solving skills
• Effective communication skills, both written and verbal

About the Role
This is a full-time position, requiring a minimum of 40 hours per week. You must be available to work flexible hours, including evenings, weekends, and holidays.
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