BMV Customer Service Representative

7 days ago


Beech Grove, Indiana, United States State of Indiana Full time
About the Role

The State of Indiana is seeking a highly skilled Customer Service Representative to join our team at the Bureau of Motor Vehicles. As a key member of our team, you will provide exceptional customer service to Hoosiers across the state, ensuring timely and accurate transactions.

Key Responsibilities
  • Conduct customer transactions with accuracy and efficiency
  • Provide guidance and answer customer questions in a professional and courteous manner
  • Assist with the daily opening and closing of the branch
  • Verify transactions for accuracy, timeliness, and proper accounting
  • Collaborate with leadership to resolve escalated customer concerns and system issues
  • File applications as completed throughout the day
Requirements
  • High school diploma or equivalent
  • Customer service experience
  • Excellent communication and critical thinking skills
  • Ability to process cash and card transactions
  • Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities
What We Offer

This seasonal position offers a competitive hourly rate and the opportunity to work for the State of Indiana, a proud equal opportunity employer. We are committed to creating a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a qualified individual with a disability and require reasonable accommodations to complete this application, please contact the Indiana State Personnel Department at jobs@spd.IN.gov.



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