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Benefits Account Manager
2 months ago
At Marsh & McLennan Companies, we are seeking a highly skilled Client Manager to join our team. As a Client Manager, you will be responsible for proactively managing client service, renewal activities, and administration of products for the clients assigned to you.
Key Responsibilities:- Manage day-to-day client relationships, develop solid partnerships with clients' HR managers and other support staff, and resolve service issues in a timely manner.
- Assist in preparing bid specifications for Requests for Proposal (RFPs), obtain necessary census and historical data, and develop knowledge of carriers and products offered.
- Negotiate with insurance carrier representatives and underwriters, prepare client proposals for approval, and proof all proposals for accuracy.
- Manage implementation of new lines of coverage and carrier changes, complete all new/renewal business paperwork, and maintain electronic file set-up and documentation.
- Plan, prioritize, and complete day-to-day workload, taking into account new business, renewal business, and day-to-day service responsibilities for assigned accounts.
- High School Diploma or GED
- 3+ years in group benefits with at least 1+ years in a Client Manager or similar level role
- Licensed in Arizona Health, Life, and Disability (or ability to be licensed within 60 days of employment)
- Ability to develop and work with mathematical formulas, effectively communicate with internal and external parties, and conduct education and enrollment meetings
- Excellent time management, organizational, and multi-tasking skills with high attention to detail
- Ability to build and maintain effective relationships with clients, carriers, and peers
- Proficiency in Microsoft Office Products (Outlook, Word, Excel, PowerPoint)
- Some college or technical training in a related discipline
- Continuing education such as RHU, REBC, CEBS, or CBP
- Experience using BenefitPoint
We offer a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for delivering exceptional client service, we encourage you to apply for this exciting opportunity.
