Clinical Learning Director

3 weeks ago

Kirkland, Washington, United States Sono Bello Full time
Job Title: Director, Clinical Learning

This is a key leadership role at Sono Bello, responsible for enabling and supporting the optimal and efficient day-to-day operations of the Clinical Learning and Development team. The successful candidate will lead and oversee the planning, implementation, and evaluation of clinical education and training programs.

Key Responsibilities:
  • Manage and develop the Learning and Development team, including talent, capabilities, tools, and deployment
  • Identify high potential team members and address team member skills gaps
  • Participate in Leadership Team performance management and talent development
  • Build and execute development programs to continuously improve Sono Bello training effectiveness and ensure company initiatives are incorporated into training materials to reinforce processes, protocols, and tools
  • Identify educational needs and priorities based on clinical performance data, feedback, and emerging trends in healthcare
  • Design and implement high-quality onboarding programs for all Clinical roles
  • Develop and apply an evaluation system to monitor the quality and effectiveness of training delivered by L&D team members and provide effective feedback and coaching to trainers on a regular basis
  • Ensure that all educational programs comply with regulatory, accreditation, and organizational standards
  • Maintain a high-quality in-center Clinical training network
  • Foster a culture of continuous learning and professional growth
  • Work closely with Sono Bello Field Leadership to open new centers with excellence
  • Foster strong communication and community by establishing appropriate touch bases, communications, meetings, center visits, etc. with appropriate Field Team Members and the L&D team
  • Build and maintain cross-functional relationships with CCOs, Area Leaders/Directors, Practice Managers, Associate PMs, Assistant PMs, Lead PES, Lead Clinicians, and other integral Support Teams including Executives across Field Leadership, Medical Leadership team, Risk and Regulatory department
  • Track and report on L&D KPI and ROI metrics
  • Identify broader organization needs and communicate across the Executive Leadership Team to devise solutions and strategies to address as appropriate
  • Present feedback to the recruiting team to ensure that they are bringing in appropriately skilled and culturally aligned team members into the company
Requirements:
  • Certification in Clinical Education or a similar credential is highly desirable
  • Experience in Joint Commissions, AAAASF or AAAHC accreditation a plus
  • Minimum 5 - 7 years of experience in Clinical Education, Medical Policy Development, and Compliance, including three years in a leadership role
  • Preferred: 7-10 years of relevant experience, with a proven track record of leading and managing educational programs, and substantial expertise in clinical practice and adult learning principles
  • Demonstrated experience of delivering high-quality, effective training on a variety of roles within multiple levels
  • Proven experience and passion for leading and developing high-performing team members
  • Ability to analyze data and use it to drive decision-making and program improvements
  • Ability to build strong cross-functional relationships and influence change
  • Excellent verbal and written communication, and interpersonal skills
  • Strategic planning and business acumen
  • Must be proficient in basic computer skills and utilization of MS Office Suite, SharePoint, and general LMS functionalities
Work Environment:

Work at corporate office in Kirkland WA a minimum of 3 days a week.

Travel Requirement:

This role requires up to 50-75% of nationwide travel based on business needs.

Compensation:

The compensation range for this role is $130,000 - $163,000 + Bonus.

Benefits:

Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and paid holidays

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