Senior Business Analyst

4 weeks ago


Harrisburg, Pennsylvania, United States Crescens Full time

Job Title: Senior Business Analyst

Location: Harrisburg, PA (Monthly once onsite)

Duration: 6+ Months contract

Job Description:

The Senior Business Analyst will work with stakeholders and development team members as directed by the Bureau of Business and Service Management (BBSM) and the Project Manager (PM) from PennDOT's Project Management Office (PMO) to provide analysis and related project support.

Key Responsibilities:

  • Provide a comprehensive, independent evaluation of existing efforts.
  • Support requirements elicitation, prioritization, validation, and documentation.
  • Attend sessions and conduct interviews with stakeholders to identify and document the business and system requirements, create and submit any required documentation.
  • Develop user stories and associated use cases.
  • Develop test scripts and support testing.
  • Maintain version control of documentation.
  • Provide guidance and serve as a liaison between the development team and project stakeholders to resolve issues.
  • Triage production issues and work with the development team and end users to successfully resolve the issue.
  • Support all aspects of Mobile application implementation and outcome documentation.
  • Provide meeting agendas and meeting minutes for specified meetings.
  • Document meeting outcomes and track action item disposition.
  • Be knowledgeable of, adhere to and contribute to established digital accessibility regulations and standards.
  • Travel as needed to facilitate project activities.

Testing Support Activities:

  • Develop user acceptance test scripts (UAT) and support testing efforts.
  • Assist with the preparation and presentation of design mockups to users and update relevant documentation.
  • Work with development team to identify and present options for design changes based on user feedback.
  • Work with users to address issues, record test results, and coordinate resulting development changes or bugs which result from user acceptance testing.
  • Perform test management including change control, classifying and tracking changes identified in system testing and regression testing.
  • Track results from system testing, regression testing, and user acceptance testing.
  • Collaborate with development team and stakeholders on found issues to ensure timely resolution.
  • Support development and prioritization of product backlog, release backlog, and iteration backlog.

Senior Business Analyst Requirements:

  • Five or more years of business analysis experience.
  • Capable of applying the listed knowledge, skill, competency, or performing the activity independent of supervision.
  • Able to instruct and mentor others in the exercise or performance of the business analysis responsibilities.
  • Mastery of industry standards and best practices for the business analysis responsibilities with the ability to contribute improvements to the practice.


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