Aviation Customer Experience Representative

3 days ago


SaintBauzilledePutois, Occitanie, United States Hawthorne Global Aviati Full time
Hawthorne Global Aviati offers an exciting opportunity for an Aviation Customer Experience Representative to join our team.

Compensation: $55,000 - $70,000 per year.

We are seeking a motivated and customer-focused individual with a passion for delivering exceptional customer experiences. As an Aviation Customer Experience Representative, you will play a critical role in ensuring that our customers receive the highest level of service. This includes providing assistance with inquiries, resolving issues promptly, and proactively interacting with customers to exceed their expectations.

Key responsibilities:
  1. Provide expert-level support to customers via phone, email, and in-person interactions.
  2. Address customer complaints and resolve issues in a professional and courteous manner.
  3. Maintain accurate records of customer interactions and feedback.
  4. Collaborate with internal teams to ensure seamless customer experience.
  5. Participate in ongoing training and development to stay up-to-date on industry trends and best practices.


Our ideal candidate will possess a high school diploma or equivalent, a minimum of 2 years of customer service experience, and excellent communication and problem-solving skills. They must be comfortable working in a fast-paced environment and be able to adapt to changing priorities and deadlines.

This is an excellent opportunity for individuals who are passionate about delivering outstanding customer experiences and want to grow their career in the aviation industry.

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