Fitness Center Representative

3 days ago


Johnson City, Tennessee, United States Planet Fitness - TN Ruggeiri Group Full time
Job Summary

The Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a passion for fitness and health, as well as excellent communication and problem-solving skills.

Key Responsibilities
  • Provide exceptional customer service to members, prospective members, and guests.
  • Handle front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Assist with maintaining the neatness and cleanliness of the club.
  • Respond to member questions and concerns in a timely and professional manner.
Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.


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