Student Success Specialist

1 week ago


Pittsburgh, Pennsylvania, United States Carlow University Full time
Student Success and Retention Specialist

Carlow University is seeking a highly motivated and dedicated Student Success and Retention Specialist to join our team. As a key member of our academic support services, you will play a vital role in promoting student success and retention.

Key Responsibilities:
  • Develop and implement comprehensive student success and retention plans to support students in achieving their academic goals.
  • Lead outreach efforts to students who have left Carlow before graduating, and coordinate re-enrollment and degree completion initiatives.
  • Identify opportunities for proactive outreach to at-risk students, and create new initiatives or optimize existing resources to support their success.
  • Collaborate with Academic and Student Affairs departments to provide faculty, staff, and students with information about program areas, services available, new initiatives, and opportunities for participation.
  • Assist with the implementation of retention technologies, programs, and initiatives to support student success.
  • Monitor academic progress of students, analyze progress reports, and refer students to appropriate campus resources for assistance.
  • Develop and implement student success and outreach plans that utilize proactive strategies to re-engage students who need additional support.
  • Assist in the planning and implementation of Summer Bridge Programs and other events to support student engagement and success.
Requirements:
  • Commitment to student success and the mission of Carlow University.
  • A minimum of a bachelor's degree from an accredited college.
  • Strong interpersonal and communication skills, with the ability to work as a member of a team.
  • 2-5 years of relevant experience in higher education or a related field.
Preferred Qualifications:
  • Experience working with university students, particularly in first-year, commuter, and transfer student populations.
  • Understanding of student development theory and its application in supporting student success.
About Carlow University:

Carlow University is a comprehensive Catholic University situated in a culturally rich and diverse urban setting of Pittsburgh, Pennsylvania. Founded in 1929 by the Sisters of Mercy, Carlow is an institution grounded in the liberal arts while also offering strong professional programs. We are committed to engaging our diverse community in a process of life-long learning, scholarship, research, and service.

We are dedicated to providing transformational educational opportunities rooted in social justice for a diverse community of learners, and to empowering them to excel in their chosen work as compassionate, responsible leaders in the creation of a just and merciful world.



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