Patient Services Coordinator

2 weeks ago

Huron, South Dakota, United States Huron Regional Medical Center Full time

Position Type:

Full-time

Overview:

Join Our Esteemed Team

Reports To: Clinic Director

Status: 72-80 hours per bi-weekly pay period

Shift: 8:00 am - 5:00 pm

Job Schedule: Full-time

Weekly Hours: 36-40 hours

Remote Position: No

Compensation: Competitive salary

Benefits: Huron Regional Medical Center provides a comprehensive benefits package for eligible full-time and part-time employees. Depending on eligibility, a variety of benefits include health, dental, and vision insurance, life insurance, a 401(k) retirement plan, sick leave, and paid time off. To review your benefit eligibility, please refer to HRMC Benefits.

Job Responsibilities:

As a vital member of our team, you will:

  • Welcome and assist patients, visitors, and healthcare personnel in a professional manner.
  • Conduct interviews with patients or guardians to accurately gather and record necessary information for the admission process.
  • Maintain electronic medical records with precision.
  • Support the Billing/Coding Technician in posting patient charges and adjustments.
  • Answer and transfer incoming calls courteously.
  • Schedule patient appointments using clinic scheduling software, adhering to established guidelines.

Core Values:

Demonstrate the mission of HRMC by embodying our core values of REACH:
  • Respectful: We appreciate the unique talents and contributions of each individual.
  • Engaged: We actively participate in our work and community.
  • Available: We ensure local access to care while being present for one another.
  • Competent: We are knowledgeable, people-centered, and innovative.
  • Helpful: We consistently assist others with kindness and compassion.

Qualifications:
  • High school diploma or GED equivalent; one or two years of college or business school preferred.
  • One year of experience in a healthcare setting is preferred.
  • Typing skills of at least 40 words per minute; computer proficiency is preferred.
  • Ability to communicate effectively with staff, patients, families, and physicians.

Work Environment:
  • Frequent personal interaction with staff, patients, families, and the public.
  • Work is conducted in a clean, well-lit, climate-controlled environment with minimal hazards.
  • Requires dexterity and coordination for various tasks.
  • Involves sitting, standing, and moving within the office and hospital.
  • May require light to moderate lifting of medical records.
  • Work may be repetitive with frequent interruptions.

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