Extended Stay Guest Experience Specialist

3 days ago


San Jose, California, United States Extended Stay Full time

Company Overview
As a Guest Services Rep at Extended Stay, you'll be part of a team that provides exceptional hospitality experiences for our guests. Our company is committed to delivering high-quality service and ensuring that our guests feel at home.

Salary & Benefits
We offer a competitive salary range of $$45,000 - $55,000 per year, depending on experience. In addition to a comprehensive benefits package, which includes medical, dental, and vision insurance, as well as 401(k) matching, we also offer opportunities for career growth and professional development.

Job Description
Main Responsibilities:

  1. Assist guests at all times and respond to guest requests with diligent follow through;
  2. Process reservations, registration, payment, and departures following company guidelines;
  3. Collect relevant guest information for potential sales leads;

Requirements
To be successful in this role, you'll need to have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You'll also need to be able to lift up to 25 pounds and stand for long periods of time.



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