Customer Service Representative

5 days ago

Johnston, United States The Sherwin-Williams Company Full time
Customer Service Specialist Job Description

This role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions to meet their requirements. Your primary goal will be to deliver exceptional customer service, ensuring maximum client satisfaction while consistently meeting sales targets.

Key Responsibilities:
  • Provide top-notch customer service, responding to customer inquiries and resolving concerns in a timely and professional manner.
  • Work closely with wholesale and retail customers to determine their needs and present relevant products and services.
  • Build strong relationships with customers, fostering trust and loyalty.
  • Process sales transactions accurately and efficiently, adhering to company policies and procedures.
  • Meet and exceed sales goals on a monthly, quarterly, and yearly basis.
  • Maintain accurate work order files and formulas.
  • Pull products from the sales floor or warehouse as needed.
  • Tint and mix products to customer specifications.
  • Stock shelves and set up displays.
  • Clean store equipment.
  • Load and unload delivery trucks.
  • Assist with deliveries as needed.
  • Maintain in-stock and presentable condition of assigned areas.
  • Stay up-to-date on products offered and discuss available options with customers.
  • Comply with inventory control procedures.
  • Suggest ways to improve sales.
Requirements:
  • Must be at least 18 years old.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, which may include evenings and weekends.
Preferred Qualifications:
  • Valid, unrestricted driver's license.
  • High school diploma or equivalent.
  • At least one year of experience in a delivery, retail, or customer service position.
  • Previous experience selling paint and paint-related products.
  • Previous experience operating tinting and mixing equipment.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.

  • Customer Service Representative

    5 days ago

    Johnston, United States Jobs for Humanity Full time

    {"h1": "Customer Service Representative", "p": "At Jobs for Humanity, we are committed to building an inclusive and just employment ecosystem. We are seeking a highly skilled Customer Service Representative to join our team at YUPRO Placement. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences by...

  • Customer Service Representative

    2 weeks ago

    Johnston, United States Randstad Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team in Rhode Island. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound calls, faxes, and emails.Key Responsibilities:Provide excellent customer service to clients and...

  • Customer Service Representative

    7 days ago

    Johnston, Iowa, United States A. Duie Pyle Full time

    Customer Service RepresentativeA. Duie Pyle is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for all customer inquiries, providing world-class service and support to our customers.Key Responsibilities:Provide exceptional customer service via phone,...

  • Customer Service Representative

    3 weeks ago

    Johnston, United States Jobs for Humanity Full time

    Company Description Jobs for Humanity is collaborating with YUPRO Placement to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: YUPRO Placement Job Description Customer Service Representative This is a contract opportunity. This is an onsite opportunity in Riverside and Johnston, RI. ...

  • Customer Service Representative

    2 weeks ago

    Johnston, Iowa, United States Delta Dental of Iowa Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Delta Dental of Iowa. As a key member of our customer service team, you will be responsible for delivering exceptional quality service to our customers, providing timely and accurate responses to their...

  • Customer Service Representative

    2 weeks ago

    Johnston, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    2 weeks ago

    Johnston, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Randstad. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.Key ResponsibilitiesProvide Excellent Customer Service: Respond promptly to all customer inquiries,...

  • Customer Service Representative

    4 months ago

    Johnston, United States A. Duie Pyle Full time

    ** Customer Service Representative** **Job Category****:** Administration/Office Support **Requisition Number****:** CUSTO010662 Showing 1 location **Job Details** **Description** **A. Duie Pyle currently has an opening for a Full Time Customer Service Representative in Johnston, RI!** **Start time 10:30am - 7:00pm Monday through Friday (No Weekends)**...

  • Customer Service Representative

    6 days ago

    Johnston, Iowa, United States ICONMA Full time

    Customer Support RepresentativeAt ICONMA, we are seeking a highly skilled and customer-focused Customer Support Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients in the USA, Canada, and Australia.Key Responsibilities:Respond to inbound calls from customers...

  • Customer Service Representative

    1 day ago

    Johnston, United States Veterans Sourcing Group Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Veterans Sourcing Group. As a key member of our Consumer Unsecured Merchant Financing team, you will be responsible for delivering exceptional customer service and advocating on behalf of our clients.Key ResponsibilitiesAct as a customer advocate to ensure a high...

  • Customer Service Representative

    2 weeks ago

    Johnston, United States Hy-Vee, Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our grocery store team, you will be responsible for providing exceptional customer service, processing mail and Western Union orders, and selling money orders.Key ResponsibilitiesProvide prompt and friendly...

  • Customer Service Representative

    1 week ago

    Johnston, Iowa, United States A. Duie Pyle Full time

    Job SummaryA. Duie Pyle is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and handling requests in a timely and professional manner.Key ResponsibilitiesProvide world-class service to customers...

  • Customer Service Representative

    2 weeks ago

    Johnston, United States Hy-Vee, Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our grocery store team, you will be responsible for providing exceptional customer service, processing mail and Western Union orders, and selling money orders.Key ResponsibilitiesProvide prompt and friendly...

  • Customer Service Representative

    3 days ago

    Johnston, United States A-Line Staffing Solutions Full time

    Job SummaryA-Line Staffing Solutions is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Consumer Unsecured Merchant Financing team, you will be responsible for delivering exceptional customer service and ensuring a high level of satisfaction for our clients.Key ResponsibilitiesAct as a liaison between...

  • Customer Service Representative

    2 weeks ago

    Johnston, United States Hy-Vee, Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our grocery store team, you will be responsible for providing exceptional customer service, processing mail and Western Union orders, and selling money orders.Key ResponsibilitiesProvide prompt and friendly...

  • Customer Service Representative

    1 month ago

    Johnston, United States Delta Dental of Iowa Full time

    Job Type Full-time Description Come Smile with Us! At Delta Dental of Iowa, Customer Service Representatives directly deliver the exceptional quality service we have been known for in our industry. If you have a background in customer service, a passion for service excellence, and a strong ability to handle multiple demands for your time, this is the...

  • Customer Service Representative

    4 days ago

    Johnston, United States A-Line Staffing Solutions Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at A-Line Staffing Solutions.Key Responsibilities:Provide exceptional customer service to applicants and customers, ensuring a high level of satisfaction and loyalty.Act as an advocate on behalf of the customer, identifying and resolving issues...

  • Customer Service Representative

    3 weeks ago

    Johnston, Iowa, United States Glenn Waterhouse - State Farm Agent Full time

    Exciting Career OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Glenn Waterhouse - State Farm Agent. If you are passionate about delivering exceptional service and have a strong desire to succeed in a dynamic sales environment, this may be the perfect career for you.Key...

  • Customer Service Representative

    3 weeks ago

    Johnston, United States City Personnel Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Service Representative to join our team at City Personnel, Inc. in Providence, RI. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key...

  • Customer Service Representative

    3 weeks ago

    Johnston, United States Sherwin-Williams Full time

    About the RoleThis position is essential to the success of our retail stores. As a Customer Service Representative, you will work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. You will also be expected to promptly resolve any customer concerns...