Technical Operations Manager
3 weeks ago
SOS International LLC (SOSi) is seeking a highly skilled Technical Manager to join our leadership team for a portfolio of contracts and their supporting technical infrastructure. The successful candidate will be responsible for providing technical expertise, mentorship, and leadership to our team members.
Key Responsibilities:- Design and implement technical infrastructure to support research, including financial and tactical aspects.
- Oversight of IT resources, including personnel, and providing guidance on priorities, training, and mentorship.
- Procurement of resources required to support technical infrastructure and development of vendor relationships.
- Briefing technical solutions to clients, including describing technical concepts in non-technical terms.
- Navigating client approval processes for solutions, including preparing documentation in client-required formats.
- Standard operating procedures for infrastructure, including written documentation and training for personnel.
- Providing backup to program managers for contracts associated with infrastructure.
- Active in-scope TS/SCI clearance with poly.
- 10+ years of experience in technical operations or targeting research, ideally including OSINT suites and command line tools.
- 10+ years of substantive experience in cyber security and/or great power competition topics.
- Experience developing and implementing operational plans, including carrying new concepts through idea, design, implementation, and O&M.
- Proven experience maintaining documentation and tracking with a high level of detail.
- Experience identifying system failures, documenting issues objectively, and developing proactive solutions.
- Experience briefing senior-level client managers.
- Expertise in technical operations, including pen testing and PCAP analysis.
- Experience managing administrative aspects of operations, including budgets, approvals, and financial paperwork.
- Strong PowerPoint skills, including preparing diagrams of system logic and translating complex topics into pithy, non-technical bullets.
- Experience in managing personnel and mentoring junior team members.
- Travel between local worksites will be required.
- Normal office working conditions with possible requirement to lift and/or move objects or packages of up to 25 lbs.
- Limited non-traditional working hours, including consecutive nights or weekends, may be needed.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status.
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