Director of Technical Operations

2 weeks ago


Reston, Virginia, United States Innospec Inc. Full time
Job Title: Director of Technical Services

This is a challenging role that requires a strong technical background and leadership skills to manage the customer technical service team and drive chemical and analytical innovation. The ideal candidate will have a proven track record of technical expertise, project management, and communication skills.

Key Responsibilities:
  • Support the region in business development and maintenance of existing accounts by providing technical solutions and identifying opportunities for continuous improvement.
  • Network with technical representatives within the company and other areas for best practice skills and product knowledge sharing.
  • Delegate projects to subordinates that are commensurate with the individual's experience and ability, while providing support where needed.
  • Undertake production system surveys and problem diagnoses.
  • Chemical selection and application, preparation, and presentation of technical recommendations to customers, and chemical selection validation.
  • Be conversant about in-field petroleum production practices.
  • Lead programs as directed by technical management to address industry, customer, and sales/business initiatives.
  • Customer/site visits to support sales force and enhance presence within existing accounts and to capture new customers to increase sales.
  • Knowledge for screening all Innospec product lines for the purpose of selecting appropriate application.
  • Improving and understanding product formulation/troubleshooting.
  • Ability to effectively communicate information about company products to operations groups as well as potential and existing customers.
  • Ability to perform failure analysis and process hazards analysis making necessary recommendations for adjustments to chemical programs as needed.
  • Coordinate with the appropriate department head and utilize the internal network for the preparation of technical proposals.
  • Proven leadership of diverse technical teams.
  • Emphasize the importance of working in a safe and efficient manner, through IOS JHTZ initiatives.
  • Training and mentorship of subordinate technical staff members.
Requirements:
  • Bachelor's degree in a STEM field with a general chemistry, quantitative analysis, and organic chemistry courseload.
  • 10-15 years of related industry experience.
  • Intimate knowledge of Oilfield Production Testing methodologies.
  • Proven subject matter expert (SME) in at least one type of production chemical product line.
  • Previous product formulation background.
  • Exceptional communication skills both verbal and written.
  • 10-15% travel.
  • Must reside in Midland/Odessa or within reasonable commuting distance.

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