Director of Technical Operations
2 weeks ago
This is a challenging role that requires a strong technical background and leadership skills to manage the customer technical service team and drive chemical and analytical innovation. The ideal candidate will have a proven track record of technical expertise, project management, and communication skills.
Key Responsibilities:- Support the region in business development and maintenance of existing accounts by providing technical solutions and identifying opportunities for continuous improvement.
- Network with technical representatives within the company and other areas for best practice skills and product knowledge sharing.
- Delegate projects to subordinates that are commensurate with the individual's experience and ability, while providing support where needed.
- Undertake production system surveys and problem diagnoses.
- Chemical selection and application, preparation, and presentation of technical recommendations to customers, and chemical selection validation.
- Be conversant about in-field petroleum production practices.
- Lead programs as directed by technical management to address industry, customer, and sales/business initiatives.
- Customer/site visits to support sales force and enhance presence within existing accounts and to capture new customers to increase sales.
- Knowledge for screening all Innospec product lines for the purpose of selecting appropriate application.
- Improving and understanding product formulation/troubleshooting.
- Ability to effectively communicate information about company products to operations groups as well as potential and existing customers.
- Ability to perform failure analysis and process hazards analysis making necessary recommendations for adjustments to chemical programs as needed.
- Coordinate with the appropriate department head and utilize the internal network for the preparation of technical proposals.
- Proven leadership of diverse technical teams.
- Emphasize the importance of working in a safe and efficient manner, through IOS JHTZ initiatives.
- Training and mentorship of subordinate technical staff members.
- Bachelor's degree in a STEM field with a general chemistry, quantitative analysis, and organic chemistry courseload.
- 10-15 years of related industry experience.
- Intimate knowledge of Oilfield Production Testing methodologies.
- Proven subject matter expert (SME) in at least one type of production chemical product line.
- Previous product formulation background.
- Exceptional communication skills both verbal and written.
- 10-15% travel.
- Must reside in Midland/Odessa or within reasonable commuting distance.
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