Front Desk Team Member
3 days ago
Hotel Guest Services Representative
We are seeking a highly motivated and customer-focused individual to join our team as a Hotel Guest Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:
- Answer and transfer phone calls, checking guests in and out of the hotel
- Take reservations and interact with guests in a professional and courteous manner
- Lead the day-to-day operations within the hotel, ensuring a smooth and efficient experience for our guests
- Greet guests, function as night auditor when needed, handle guest complaints, and establish and maintain reservations
- Conduct daily pass-on with the front desk team and assist other departments when needed
What We Offer:
- A competitive salary and comprehensive benefits package
- A dynamic and supportive work environment
- The opportunity to grow your career and take on new challenges
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
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