Parts Specialist

15 hours ago


Henderson, Colorado, United States Cummins Full time
Parts Professional Job Description

We are seeking a skilled Parts Professional to support our service team at our Henderson, Colorado branch. As a key member of our parts department, you will play a vital role in ensuring the efficient operation of our parts inventory.

Key Responsibilities:
  • Receive, handle, store, and dispatch parts in the local branch, verifying for damage and discrepancies between goods and invoices.
  • Provide exceptional customer service, including receiving parts calls, greeting and assisting walk-in customers, and processing transactions (cash handling, check and credit card transactions).
  • Pick, pack, and dispatch incoming and outgoing goods according to written or verbal requests or orders.
  • Develop positive relationships with internal and external customers, identifying opportunities to upsell supporting products and services as appropriate.
  • Support other parts personnel and technicians in sourcing and locating complex parts requests using various systems, catalogs, and other resources.
  • Perform other duties as assigned by management, including managing stock levels, shipping and receiving parts, warehouse activities, and inventory management tasks.
Requirements:
  • Significant work experience or specialized skills obtained through education, training, or on-the-job experience.
  • Proficiency in Microsoft applications, Quickserve, and Cummins Genuine Parts knowledge preferred.
  • Strong customer service experience required.
  • Ability to physically lift 50 pounds occasionally and wear required personal protective equipment.
  • Forklift and/or other warehouse machinery operating experience preferred.
  • Ability to maintain a neat and clean appearance in the customer parts area and parts warehouse.
Qualifications:
  • High school diploma or certificate of completion of secondary education or equivalent experience.
  • This position does not require any Department of Transportation (DOT) related pre-screenings.
About Us:

Cummins is an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law.



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