EDI Trading Partner Specialist
5 days ago
We are seeking an EDI Trading Partner Specialist to join our team at Spring Systems.
About the RoleAs an EDI Trading Partner Specialist, you will be responsible for providing excellent customer service and support in a fast-paced trading environment. You will work closely with vendors to ensure seamless communication and transaction processing.
This is a customer-facing role that requires strong communication and problem-solving skills. You will be trained on our system and EDI processes, but prior experience is not necessary.
Key Responsibilities- Prepare, run, and ship client print jobs, including shipping labels, packing slips, and other shipping documents.
- Support client requests for transaction processing, including data entry and configuration of shipping and invoicing transactions.
- Assign new UPC codes and load them to online catalogs.
- Execute reports to match sent transactions with appropriate acknowledgements.
- Maintain trading partner address tables in Excel and SQL database.
- Monitor and respond to email requests and alerts.
- Answer phones.
- Proficiency with Microsoft Excel, including the ability to use formulas to work with large amounts of data.
- Attention to detail and ability to read, comprehend, and follow detailed instructions.
- Good communication and problem-solving skills.
- Ability to work on a computer for extended periods of time and with limited supervision.
- Support and maintain existing Excel, Word, and GSuite macros, developing new ones as needed.
- Create new reports.
- Set up and manage EDI trading partners.
We offer a competitive salary of $65,000 - $75,000 per year, depending on experience. This is a full-time position with a 9-6 schedule plus one late night per week (11-8).
We pride ourselves on building strong relationships with our customers and helping them deepen their relationships with major retail players. If you are a self-starter with excellent communication and problem-solving skills, we encourage you to apply.
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