Account Manager

2 weeks ago

St Petersburg FL USA, United States Kobie Full time
About the Role

We are seeking a highly motivated and experienced Account Manager to join our team at Kobie. As an Account Manager, you will be responsible for providing planning, operational, and optimization support for one of our key accounts. You will partner with various departments to drive cohesive and strategic activities for the client, under the direction of the Account Director.

Key Responsibilities
  • Support Kobie client's loyalty program, including strategy development, campaign planning & management, and reporting/optimization
  • Research, review, and analyze client, competitive, and industry information for the preparation of thought leadership
  • Field and manage incoming client requests, working with both client and internal teams to prioritize execution of the most impactful work
  • Coordinate with internal teammates to track project status against timelines
  • Create and/or provide feedback on project estimates and timelines
  • Partner with subject matter experts to review deliverables for quality and accuracy
  • Prepare agendas, meeting notes, presentations, and other client communications and correspondence
  • Coordinate administrative details such as budgeting, forecasting, invoicing, etc.
Requirements
  • Bachelor's Degree in Marketing or related field
  • Minimum 3 years of experience, preferably in the marketing or loyalty industry
  • Understanding of general marketing principles is a must; email or digital marketing experience a plus
  • Experience in Retail industry is a plus
  • Proven ability to meet deadlines, manage multiple projects, and work proactively in a fast-paced environment
  • Strategic and tactical marketing experience through multiple channels (email, mobile, social) based on customer journeys
  • Foundational understanding of business questions around data analysis and financial modeling
  • Self-motivated and able to work independently, applying good judgment and decision-making on your feet
  • Confident and clear verbal + written communication and presentation skills
  • Proactive in contributing ideas and in anticipating client/team needs
  • Outcome driven, with excellent organizational skills and strong attention to detail
  • Technical acumen - the ability to apply marketing and analytical concepts to the technology that will drive desired results
  • Resourceful, solutions-focused attitude that adapts well to change
  • Project management and planning skills
What We Offer

At Kobie, we believe in fostering a workplace where teammates draw upon their own diverse backgrounds, experiences, and perspectives so that they feel welcomed to bring their authentic self to work every day. We offer a comprehensive people strategy that helps every teammate know how to advance and progress on their career journey. Beyond title progression, Kobie's competitive pay, 401k matching, annual profit sharing, and bonuses all make Kobie a perfect place to build your career.

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