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Customer Service Representative

2 months ago

Independence, Kansas, United States Precision Aviation Group Full time

**Job Opportunity at Precision Aviation Group**

**About the Role**

Precision Aviation Group, a leading provider of aviation services, is seeking a highly skilled Customer Service Representative to join our Sales department. As a key member of our team, you will play a vital role in supporting our sales efforts and providing exceptional customer service to our clients.

**Key Responsibilities**

• Provide phone-based customer support and respond to customer inquiries in a timely and professional manner

• Assist with sales support functions, including order processing and maintaining customer databases

• Collaborate with sales teams to resolve customer questions and concerns

• Develop and maintain strong relationships with customers to ensure high levels of satisfaction

• Utilize computer-based systems to process orders and manage customer information

• Produce reports and analyze data to inform sales strategies and improve customer service

**Requirements**

• 5-7 years of experience in customer service roles, with a focus on sales support

• Proven track record of providing exceptional customer service and resolving complex issues

• Strong verbal communication and interpersonal skills

• Proficiency in computer-based systems, including Word, Excel, and SAP

• Ability to work in a fast-paced environment and prioritize multiple tasks

**What We Offer**

• Competitive wages and benefits package

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance