CRM Associate

4 weeks ago

Beverly Hills, California, United States House of Blues Full time
Job Summary

Live Nation Entertainment is a leading live entertainment company, comprising global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 550 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

The Role

We are seeking a CRM Associate to manage the operations and execution of Ticketmaster's multi-channel CRM campaigns, including email and push. The ideal candidate will be proactive, super-organized, have exceptional attention to detail, strong communication skills, data curious, and thrive in a fast-paced environment. Key responsibilities include overseeing the execution of daily email and push campaigns, analyzing results, and reporting key insights to stakeholders.

Key Responsibilities
  • Oversee the end-to-end execution of daily email and push marketing campaigns for Ticketmaster, including audience segmentation, audience builds, A/B testing, quality assurance, and deployment in Salesforce Marketing Cloud (SFMC)
  • Manage the email request intake process, including reviewing and scheduling approved campaigns
  • Work closely with product and development teams to troubleshoot issues and find feasible solutions for unique issues and stakeholder requests
  • Assist with the creation and analysis of monthly and ad-hoc reports, providing key insights to optimize the performance of future campaigns
  • Update and distribute marketing documentation decks to TM/Live Nation business stakeholders
  • Become the subject matter expert on our CRM execution and reporting platforms (Salesforce, SFMC, DOMO, Google Analytics)
Requirements
  • Bachelor's Degree
  • 2+ years email marketing experience, with a proven track record of executing a high volume of email and push campaigns
  • Comfortable working with an enterprise-level Email Service Provider (ESP), preferably Salesforce Marketing Cloud (SFMC)
  • Detail-oriented with strong organizational, project management, and analytical skills
  • Ability to work in a fast-paced environment, multi-task, and take direction from multiple sources, and adapt to shifting priorities and timelines
  • Strong communication skills and ability to work collaboratively with cross-functional partners on tech, product, creative, and client teams
  • Technical aptitude as well as an ability to think creatively
  • Working knowledge of Microsoft Office programs, particularly MS Excel (e.g., pivot tables, vlookups)
Benefits & Perks

Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:

  • HEALTH: Medical, Vision, and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
  • YOURSELF: Generous paid time off policy, including paid holidays, sick time, and paid days off for your birthday, Free concert tickets
  • WEALTH: 401(k) program with company match, Stock Program
  • FAMILY: New parent programs & support, including caregiver leave and childcare cash, infertility support
  • CAREER: Tuition reimbursement, student loan repayment, internal growth and development programs & trainings
  • OTHERS: Volunteer time off, crowdfunding network

Live Nation's policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates, and/or restrictions imposed by applicable local, state, or federal governments has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation's health and safety protocols and policies as they change from time to time.

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us, and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status, or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state, or local law, rule, ordinance, or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state, and/or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting, and search firms.

#LI-CJ1

#LI-HybridLosAngeles, CA

#LI-RemoteCalifornia

The expected compensation for this position in California is:

$66,560.00 USD - $67,000.00 USD

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee's salary history will not be used in compensation decisions.**

  • Sales Associate

    3 weeks ago

    Beverly Hills, California, United States Richemont Full time

    Sales Associate Richemont is seeking a skilled Sales Associate to join our team. As an Ambassador of the Maison, you will be responsible for building client relationships and delivering exceptional customer service. Key Responsibilities: Sales Achievement & Client Development: Consistently achieve and/or exceed individual and boutique monthly sales targets,...

  • Real Estate Acquisitions Specialist

    3 weeks ago

    Beverly Hills, California, United States KW Larchmont Full time

    Job Title: Real Estate Acquisitions SpecialistAbout the Role:We are seeking a highly skilled and driven Real Estate Acquisitions Specialist to join our team at KW Larchmont. As a key member of our sales team, you will be responsible for hunting, preparing, and closing deals, ensuring each transaction is smooth and successful.Responsibilities:* Monitor the...

  • Real Estate Agent

    4 weeks ago

    Beverly Hills, California, United States KW Larchmont Full time

    Job DescriptionWe're seeking a highly motivated and ambitious Showing Agent to join our vibrant and productive luxury team at KW Larchmont. As a key member of our team, you'll be responsible for coordinating and attending on-site property inspections, gathering information about potential homes and local communities, and overseeing the entire process from...

  • Real Estate Sales Buyer's Agent

    3 weeks ago

    Beverly Hills, California, United States KW Larchmont Full time

    Job Title: Real Estate Sales Buyer's AgentJob Description:We're seeking a highly motivated and dynamic real estate sales buyer's agent to join our team at KW Larchmont. As a top producer, you'll be responsible for bringing in qualified leads and helping close deals. Your key responsibilities will include adding prospective customers to the sales funnel,...

  • Market Supervision Manager

    4 weeks ago

    Beverly Hills, California, United States Bank of America Full time

    Job Description:Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.We believe trust comes from...

  • Commercial Insurance Sales Producer

    4 weeks ago

    Woodland Hills, California, United States USI Holdings Corporation Full time

    Job Title: Commercial Insurance Sales ProducerUSI Holdings Corporation is seeking a highly motivated and experienced Commercial Insurance Sales Producer to join our team. As a key member of our sales team, you will be responsible for driving new business sales revenue growth of commercial business clients.Key Responsibilities:Achieve new business sales goals...

  • Customer Service and Sales Support Specialist

    4 weeks ago

    El Dorado Hills, California, United States Samra Organization Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Support Representative. This is a unique opportunity to work from the comfort of your own home and contribute to the growth and success of our organization.Key Responsibilities:Provide exceptional customer service and support via...

  • Commercial Insurance Sales Producer

    3 weeks ago

    Woodland Hills, California, United States USI Holdings Corporation Full time

    Job SummaryWe are seeking a highly motivated and experienced Commercial Insurance Sales Producer to join our team at USI Holdings Corporation. As a key member of our sales team, you will be responsible for driving new business sales revenue growth of commercial business clients ($10mm and under in sales).In this role, you will establish relationships with...

  • Trading Associate

    1 week ago

    Beverly Hills, United States Selby Jennings Full time

    We are searching for a dynamic Trading Associate to join our trading team. The trading team executes a high volume of trades in equity, fixed income and option securities for our separately managed accounts, generates and maintains performance data for our clients and strategies and supports the quarterly client reporting process. In addition, as a Trading...

  • Trading Associate

    1 week ago

    Beverly Hills, United States Selby Jennings Full time

    We are searching for a dynamic Trading Associate to join our trading team. The trading team executes a high volume of trades in equity, fixed income and option securities for our separately managed accounts, generates and maintains performance data for our clients and strategies and supports the quarterly client reporting process. In addition, as a Trading...

  • Trading Associate

    1 week ago

    Beverly Hills, United States Checchi Capital Full time

    Who we are Checchi Capital Advisers, LLC is a rapidly growing wealth management firm with an innovative platform providing tax-efficient, transparent and globally diversified investments for select clients who share our values and objectives. CCA currently manages over $2.1B in AUM. By fostering an inclusive environment and promoting professional...

  • Trading Associate

    1 week ago

    Beverly Hills, United States Checchi Capital Full time

    Who we areChecchi Capital Advisers, LLC is a rapidly growing wealth management firm with an innovative platform providing tax-efficient, transparent and globally diversified investments for select clients who share our values and objectives. CCA currently manages over $2.1B in AUM. By fostering an inclusive environment and promoting professional development,...

  • Business Development Center Associate

    1 month ago

    Beverly, New Jersey, United States Burlington CDJR Full time

    Business Development Center AssociateBurlington CDJR is seeking a highly motivated and customer-focused Business Development Center Associate to join our team. As a key member of our sales team, you will be responsible for handling customer inquiries, scheduling appointments, and maintaining customer relationships.Key Responsibilities:Respond to customer...

  • Sales Associate

    2 months ago

    Beverly, United States Oxford Global Resources Full time

    Sales Associate Are you looking to start a career in sales? Oxford Global Resources, a global professional services firm with 40 years of experience, is seeking motivated and results-driven individuals to join our team. We have an exclusive and exciting 7-week Sales Associate program! Top performers in the program will be offered Account Management roles...

  • Sales Associate

    2 months ago

    Beverly, United States Oxford Global Resources Full time

    Sales AssociateAre you looking to start a career in sales? Oxford Global Resources, a global professional services firm with 40 years of experience, is seeking motivated and results-driven individuals to join our team. We have an exclusive and exciting 7-week Sales Associate program! Top performers in the program will be offered Account Management roles...

  • Trading Associate

    6 days ago

    beverly, United States Checchi Capital Full time

    Who we areChecchi Capital Advisers, LLC is a rapidly growing wealth management firm with an innovative platform providing tax-efficient, transparent and globally diversified investments for select clients who share our values and objectives. CCA currently manages over $2.1B in AUM. By fostering an inclusive environment and promoting professional development,...

  • Trading Associate

    1 week ago

    beverly, United States Checchi Capital Full time

    Who we areChecchi Capital Advisers, LLC is a rapidly growing wealth management firm with an innovative platform providing tax-efficient, transparent and globally diversified investments for select clients who share our values and objectives. CCA currently manages over $2.1B in AUM. By fostering an inclusive environment and promoting professional development,...

  • Business Development Center Associate

    4 weeks ago

    Beverly, New Jersey, United States Burlington CDJR Full time

    Job Summary: We are seeking a highly motivated and customer-focused Business Development Center Associate to join our team at Burlington CDJR. As a key member of our sales team, you will be responsible for handling customer inquiries, scheduling appointments, and maintaining customer relationships.Key Responsibilities:Respond to customer inquiries via phone,...

  • Associate Manager, Influencer Marketing

    2 weeks ago

    Beverly Hills, United States House of Blues Full time

    Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live...

  • Insurance Risk Management Associate

    4 weeks ago

    Wellesley Hills, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full time

    Job OverviewDeland, Gibson Insurance Associates Inc. is seeking a highly motivated and detail-oriented professional to join our team as a Client Advocate Associate.This role is ideal for individuals who are passionate about delivering exceptional customer service and are eager to learn about the insurance industry.The successful candidate will work closely...

  • Trading Associate

    1 week ago

    Beverly Hills, CA, United States Checchi Capital Full time

    Who we areChecchi Capital Advisers, LLC is a rapidly growing wealth management firm with an innovative platform providing tax-efficient, transparent and globally diversified investments for select clients who share our values and objectives. CCA currently manages over $2.1B in AUM. By fostering an inclusive environment and promoting professional development,...

  • Insurance Risk Management Associate

    4 weeks ago

    Wellesley Hills, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full time

    Job OpportunityDeland, Gibson Insurance Associates Inc. is seeking a highly motivated and detail-oriented individual to join our team as a Client Advocate Associate. In this role, you will play a crucial part in providing exceptional customer service to our clients and working closely with our team to build and implement risk reduction and insurance...

  • Seasonal Retail Sales Associate

    4 weeks ago

    Short Hills, New Jersey, United States Therabody Full time

    Unlock Your Potential as a Retail Sales AssociateTherabody is a pioneering wellness technology company dedicated to empowering individuals to achieve their best. We're seeking a highly motivated and customer-focused Retail Sales Associate to join our team and contribute to our mission of inspiring and enabling every body and mind to keep moving.About the...

  • Sales Associate

    4 weeks ago

    Auburn Hills, Michigan, United States Strrategic Recruiting Services on behalf of Murray Percival Company Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Murray Percival Company. As a Sales Associate, you will play a key role in building and maintaining strong relationships with our customers, providing exceptional service, and driving sales growth.Key Responsibilities:Develop and maintain relationships...

  • Sales Associate

    4 weeks ago

    Rochester Hills, Michigan, United States Perspire Sauna Studio of Rochester Full time

    About Perspire Sauna Studio of RochesterWe are a dynamic and upscale sauna studio seeking a positive, confident, and results-oriented team member to join our member service team. As a Sales Associate, you will play a key role in promoting the benefits of our infrared saunas and Perspire Sauna Studio memberships.Key ResponsibilitiesSell memberships with...

  • Experienced Real Estate Sales Agent

    2 months ago

    Beverly Hills, United States Revel Real Estate Full time

    Job DescriptionJob DescriptionReal Estate Sales Associate in LA & Miami Markets - EXPERIENCED AGENTS ONLY!Are you interested in growing your business with one of the fastest-growing real estate teams in the LA area? Are you tired of working with others who are not passionate about their real estate career and want to be a part of boutique team of highly...

  • Keyholder Retail Sales Associate

    3 weeks ago

    Auburn Hills, Michigan, United States Movado Group Full time

    We are seeking a dynamic individual to join the Movado Company Store team as a Part Time Keyholder of our store located at Great Lakes Crossing Mall in Auburn Hills, MI.As part of the store management team, you will drive sales, open and close the store, assisting staff in reaching and exceeding goals; helping sales associates to provide customer service to...

  • Sales Retail Associate

    2 months ago

    Woodland Hills, United States AutoNation Full time

    AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles,...