Shortage Control Associate

4 weeks ago


Woodbridge, Virginia, United States Burlington Full time
Job Summary

We are seeking a highly motivated and detail-oriented Shortage Control Associate to join our team at Burlington. As a key member of our store team, you will play a critical role in maintaining a secure shopping environment and delivering exceptional customer service.

Key Responsibilities
  • Monitor store entrances, exits, and high-risk areas to prevent theft and maintain a safe shopping environment.
  • Engage with customers and associates in a professional and friendly manner, promoting a positive and secure atmosphere.
  • Identify and report theft incidents and suspicious activity to management.
  • Participate in training and development programs to enhance knowledge of shortage reduction programs and processes.
  • Collaborate with management to implement effective shortage reduction strategies and promote a culture of security and compliance.
Requirements
  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or operations.
  • Ability to stand and walk for extended periods and visually monitor the store environment.
  • Excellent communication and leadership skills, with a strong focus on customer service and team collaboration.
  • Ability to work in a fast-paced, high-pressure environment with a focus on detail and disciplined decision-making.
What We Offer
  • A competitive hourly wage.
  • A flexible schedule, including nights, weekends, and holidays.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.
About Burlington

Burlington is a rapidly growing retail company committed to delivering exceptional customer service and promoting a positive and secure shopping environment. We are an equal opportunity employer and value diversity in the workplace.


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